Westcourt Medical Centre

01903777000 12 The Street, Rustington , Littlehampton, West Sussex, BN16 3NX
Website address not added

4.5 out of 5 stars

Based on 7 ratings for this GP surgery

News:

  • New Two-Way Text Messaging Service
  • Automated Telephone Appointment Booking Service

Overview

Westcourt Medical Centre is a purpose built healthcare centre which opened in February 1986 and doubled in size in the year 2000.  It has just undergone a further extension of 5 clinical rooms and a training/conference room. The building was designed to reflect a homely but efficient atmosphere. 

Our aim at Westcourt is for our staff to be friendly, helpful and our medical personnel to offer the best possible care. It is a team approach with members supporting and referring to each other in their attempt to do the best for their patients.

At Westcourt Medical Centre we encourage patients to take an active interest in their own wellbeing.

Our web site contains a comprehensive range of information on the medical centre, our clinics, services and links to a number of health advice pages and external health web sites. We hope you find it a useful addition to our range of healthcare services.

Opening times

Reception times

Monday 08:00 - 18:30
Tuesday 08:00 - 18:30
Wednesday 08:00 - 18:30
Thursday 08:00 - 18:30
Friday 08:00 - 18:30
Saturday Closed
Sunday Closed

Surgery times

Monday 07:30 - 11:0014:00 - 18:00
Tuesday 07:30 - 11:0014:00 - 19:00
Wednesday 07:30 - 11:0014:00 - 18:00
Thursday 07:30 - 11:0014:00 - 18:00
Friday 08:00 - 11:0014:00 - 18:00
Saturday Closed
Sunday Closed

Out of hours

Outside of our normal hours you will be dealt with by the Out of Hours service.

If an emergency occurs and you require a GP visit outside of our normal hours of service please ring the usual number: 01903 777000 or 111.

On dialling this number you will hear a recorded message that will advise you that the surgery is closed and you have come through to the out-of-hours service. Your call will then be put through to a trained receptionist at NHS 111, who will take your details. You will need to provide your name, address, the name of your OR a contact telephone number and date of birth. Please be ready with these details.

Last verified on 28/03/2017

Additional information

Extended Hours Surgery - we offer 7 surgeries each week that either start before 8.00am or finish after 6.30pm each week - please enquire at reception.

Doctors

  • Dr Glyn Williams
  • Dr Emma Tilley
  • Dr Greg Middleton
  • Dr Elke Van Diest
  • Dr Rosemary Ezewuzie
  • Dr Nicola Torry
  • Dr Nina Barrows
  • Dr Natalie Hogg
  • Dr Lidia Machado

To read more about us and to find other staff members please view our staff page.

GPs at this practice

2 male and 7 female GPs

Additional languages spoken

British Sign Language

Online facilities

  • Online appointment booking is available Online appointment booking
  • Order or view repeat prescriptions online is available Order or view repeat prescriptions online

You must be registered with your GP's online service to access the facilities. Find out more about accessing online services.

Clicking this link will take you to an external website.

Data source: NHS Digital

Latest news

New Two-Way Text Messaging Service

Westcourt has engaged a new text messaging service for patients called MJog. MJog provides advanced two-way patient communications that deliver appointment reminders, recalls and health campaign messages automatically via text.

You are able to CANCEL appointments or DECLINE invitations to clinics by directly replying to the text, just follow the instructions given.

For more information, or to sign up/decline the service, please ask at Reception for a copy of the leaflet.

Last updated on 04 February 2016.

Automated Telephone Appointment Booking Service

The Practice has launched our new automated telephone appointment booking system, Patient Partner, to book, check, amend and/or cancel your own appointments at the surgery.

To use the service you will need a touch-tone telephone, your contact telephone number and your date of birth. When you telephone the surgery, select the option for the automated booking service and follow the simple intructions. One of the main benefits of using Patient Partner is that you are able to telephone the surgery at any time - even when we are closed - 24 hours a day, 7 days a week.

Last updated on 30 April 2014.

Key facts

Registered patients

12647patients

Weekday evening and weekend appointments offered here or nearby

YESContact practice for appointment availability

Friends and Family Test score: General Practice

95%Patients recommend this practice. 432 responses.

More on how we perform

We are currently accepting new patients

Please register during reception hours

Need advice on how to choose a GP?
View a guide by the Royal College of GPs

Latest reviews of this gp practice

Average

Average doctors, can't ever get appointments

12 August 2018

Complaints, Moans and Everything Wrong......

We hear lots about complaints being made about the NHS and the local GPs. Here's a different story........... My wife had been feel...

29 April 2018

Wishing to add to the list of compliments.

I have much pleasure in writing this email. My family and I have been patients since the surgery opened so speak from experience. I can...

13 December 2017

Really impressed

I was staying in Rustington for a week and had cause to contact Westcourt. Excellent service from start to finish. My wife spoke to the r...

4 September 2017

Very Impressed with staff of all departments

I had the daunting task of having to change Doctors Surgery last year following moving home, I had previously had a good relationship wit...

14 March 2017

Patient Participation Group

For more comments and opinion data for this practice, view the Patient Participation Group

Nearby Branches

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Last updated on 28 March 2017.

Information supplied by NHS Coastal West Sussex CCG