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Original comment

A&E - comment added Aug 17

Jane Groom last visited this Brighton and Sussex University Hospitals NHS Trust in August 2017

Anything else?

Sunday the 13 of August I spent in A&E for the fist time . We had been to Fierl vintage fair Where collapsed and had a fit , this has never happened before . We arrived about 8-30 pm .Although we were there till just gone 1 am we were seen quickly . All the staff , Nurses , HCAs and Drs I saw made me and my family very at ease . They were extremely thorough and did every thing possible to make me comfortable . If I ever happen to be in that area again and in need of medical attion I would not hesitate to use your hospital again . I hope your departments get to here of these thanks as I'm sure you know people are always ready to complain but not always to sing there praises. Once again a very big thank you for looking after me . Kind regards Jane Groom and family

Trust Comment

Dear Jane Thank you for taking the time to contact us following your attendance to our Emergency Department. I was sorry to learn of your worrying experience, but was so please to learn that your time at our hospital was made comfortable for you. I will ensure that you comments are shared the team who I know ill be most grateful to read this. Wishing you and your family well. Kind regards Hannah Pacifico Patient Experience Team