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Asthma attack on the road A&E experience - comment added Sep 17

Anonymous last visited this Royal Surrey County NHS Foundation Trust in September 2017

Anything else?

I was driving through Guildford on the A3 and had been struggling with an asthma attack due to my inhaler running out when me and my mother both decided it would be best to seek help and not try to make it home. The A&E staff immediately put me into the streaming room first due to my trouble breathing. Both nurses in charge were incredibly reassuring and friendly and I immediately was handed a new inhaler and told to wait and see but also to take another dose in ten minutes if needed. The nurse also took my oxygen. One of them checked on my progress after 15 mins and after an hour just to be sure I was allowed to leave. In that time I had time to observe the A&E and cannot commend the staff enough on the job they are doing despite the threat the NHS is under as a whole these days. Incredible hospital and department of you're in distress.

Trust Comment

Thank you for taking the time to leave feedback on your recent experience at Royal Surrey County Hospital. I'm pleased to read that you were seen and treated efficiently by the team in our A&E department. Please be assured that your message has been shared with my clinical colleagues and I know they will be delighted to receive your kind words. Once again, thank you for sharing your views and best wishes for the future.