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Original comment

quick response, compassionate care. - comment added Oct 17

jayandjoy last visited this East Of England Ambulance Service NHS Trust in October 2017

Anything else?

ambulance arrived within ten minuets of 999 call.thank you to the two paramedics that arrived so promptly when my elderly mother fell outside, she was in a great deal of pain with a suspected femur fracture. they were very kind and as gentle as they could be in the circumstances. they soon had her warming up in the ambulance and kept her spirits up with friendly banter. a great service.

Trust Comment

Thank you for taking the time to provide feedback about the East of England Ambulance Service. I would like to pass your kind comments onto the staff involved and would be grateful if you could email eoeasnt.feedback@nhs.net with the date and location the crew attended to so that we can trace the staff involved. Could you please quote MB42 to enable me to link this feedback with your email. Thank you again for your kind words of appreciation. I hope your mother is making a good recovery. Kind regards