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Yet another cancelled appointment - comment added Jul 18

Anonymous last visited this Hill Street Dental Practice in July 2018

Anything else?

I have been with this practice for the last 7 years and I don't think there has been a time where my booked appointment has not been cancelled. In fact, I have come to expect it now! Right on cue, my appointment in July was cancelled for myself and my two children with only a weeks notice. I don't think the practice realises that to attend appointments around work and with two children takes massive organisation. It is really disrespectful to think that my time is not important! They cancel them by text and don't even have the decency to call to try to rearrange the appointments in person. Its really unprofessional. I get that dentists get ill, equipment breaks, even traffic problems making them late for work but the number of my appointments that have been cancelled is ridiculous. If it were easy to find another NHS dentist I would definitely move practices.