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Original comment

Out of Order - comment added Nov 16

Anonymous last visited this Cambridge University Hospitals NHS Foundation Trust in November 2016

Anything else?

My brother has left Great Yarmouth yesterday to drive down to Luton to stay with family in order to more easily get to Adenbrooks today where he was booked in for 5 days to have fluid drained from his brain. This has been on-going for a year or so. He left Luton in the frost this morning to drive to Cambridge to be told they have no bed. What does it take for them to telephone or text him not to waste his time or money, its a joke. Never mind the deterioration in his health due to this fluid. I am totally devastated for him and absolutely disgusted with the NHS. For Gods sake wake up and realise what's happening in this County. Check that people are entitled to treatment before wasting rate payers money and putting decent people to the bottom of the queue. Absolutely disgraceful.

Trust Comment

Thank you for taking the time to raise your concerns with us on this forum. We are very sorry to hear of your brother's cancelled procedure and the distress this has caused him. If you would like us to investigate this further please contact the Patient Advice and Liaison Service (PALS) on 01223 216756 or email pals@addenbrookes.nhs.uk. PALS