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Original comment

Ward 12
- Comments submitted by patient on April 2017
Anonymous last visited at Hull Royal Infirmary in April 2017

Anything else?

My 16 year old son was admitted to ward 12, an adult ward as he is at an age where he is not really classed as a child. All the staff who we came in contact with on ward 12 were absolutely amazing with my son and myself and my husband, they kept us all informed at all times and included us all, as a mother it's always hard when your child is ill, I felt really relaxed leaving him in their care. The staff we're funny, kind and above all very professional. You hear so much bad press regarding health care at the moment that I felt compelled to write a review to praise all the staff we came in contact with on all the different departments but special thanks to ward 12.

Trust Comment

Thank you for taking the time to add your comments to the NHS Choices website. It is always a pleasure to receive such positive feedback from patients and their families. We will ensure your kind comments are shared with the Ward 12 Hull Royal Infirmary team. If you need to discuss our services further, please do not hesitate to contact our Patient Advice & Liaison Service (PALS) and they can be contacted on: • Telephone: (01482) 623065 • Email: pals@hey.nhs.uk • Online: https://www.hey.nhs.uk/patients-and-visitors/feedback/ Thank you once again for taking the time to provide us with your views on local NHS services. Kind regards, Patient Experience Department Hull and East Yorkshire Hospitals NHS Trust.