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A&E department - comment added Nov 16

Anonymous last visited this Hull and East Yorkshire Hospitals NHS Trust in November 2016

Anything else?

Hi would like to express our families gratitude to a wonderful doctor. my mum who is 90 was taken by ambulance to the department on Sunday6th November 2016. We where in the department for five hours and this doctor really put my mum at ease with their care and friendly attitude. They spoke to her with respect and nothing was too much trouble for them. As a ninety year old she was very frightened of the prospect of going into the hospital but they straight away made her feel comfortable.On other occasions that she has had to go to hospital we have felt that as an old person she has been disregarded but this doctor spoke to her on an equal level which made her feel settled. Thank you. It would be nice if you could pass this on to the doctor as they had gone off duty when my mum was taken to a ward.