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Latest news, reports and outcomes

Urgent and Emergency Care Review reports and outcomes

In this section you can find out about the latest developments for the Urgent and Emergency Care review and download all reports and materials produced since the review was launched. New materials are published once they become available.

Transforming urgent and emergency care services in England

Urgent and emergency care (UEC) is one of the new models of care described in NHS England's Five Year Forward View, which sets out the new vision for the NHS in England. The UEC review proposes a fundamental shift in provision of urgent and emergency care, and is the first major practical demonstration of these new models of care.

The box below 'UEC guides and documentations', contains all documentations published for each phase of the UEC review.

In addition, a number of products are being developed to help establish the conditions for new ways of working and when combined, deliver an improved system of urgent and emergency services. Those can also be found in the box below 'UEC guides and documentations'.

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Latest updates

UEC route map

The UEC Route Map (PDF, 301kb), sets out the direction of travel for the Urgent and Emergency Care Review.

User guides and documents

Safer, faster, better

Safer, faster better: good practice in delivering urgent and emergency care (PDF, 1Mb) was published in July 2015. This good practice guide focuses on the safe and effective care of people with urgent and emergency health problems who may seek or need specialist hospital based services.

Improving referral pathways between urgent and emergency services in England (UECR team) – Gateway number 04075

This document is designed to help UEC networks improve the flow of patients and information within the urgent and emergency care system by supporting an enhanced and consistent approach to the referral of patients between healthcare professionals and providers.

UEC Financial modelling methodology and spreadsheet – Gateway number 04231

The methodology outlines what a local health economy (LHE) can use to model the financial impact of the Urgent and Emergency Care Review suggested interventions on their (UEC) system.

Clinical models for ambulance services (UECR team) – Gateway number 04076

This document is designed to help UEC networks commission ambulance services that play an even greater role in the delivery of urgent and emergency care in a reformed and improved system.

A quick guide to sharing patient information for urgent and emergency care

This guide is designed to support frontline providers and commissioners collaborating in urgent and emergency care networks (UECNs) to confidently share information, and enable the delivery of 'safer, faster and better' urgent and emergency care and to deliver best practice.

Urgent and emergency care footprint toolkit

The footprint toolkit has been developed to support commissioners in modelling and locally defining the geographical footprint of UECNs.

The toolkit provides illustrative and visual information on:

  • the flows of patients in terms of admissions via A&E based on an individual's recorded home address
  • the flows of patients who attended A&E but were not admitted

The footprint tool is designed for local organisations to enter different configuration options, for example around the number of patient flows, travel times, population density or showing urgent care centres, walk-in centres or minor injury units to inform consideration of their most appropriate local footprint.

Urgent and emergency care performance trends data pack

The performance trends data pack allows analysis of performance trends to help unravel the complex issues causing pressures on ambulance services, A&E attendance and emergency admissions.

The toolkit has been developed using the 2013/14 Hospital Episode Statistics (HES) data for January to October. The data is publically available from NHS Digital (formerly the Health and Social Care Information Centre). Any discrepancies identified will relate back to the original source of the data. The tool is open, so local organisations can input new or local information.

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Documentation for Phase 1

November 2013

June/August 2013

Documents published as part of NHS England's engagement exercises, June 17 to August 11 2013.

Documentation for Phase 3

June 2015

Documentation for Phase 2

August 2014

Page last reviewed: 22/04/2016

Next review due: 31/07/2018