Big White Wall 

Big White Wall is an anonymous digital service that supports people experiencing common mental health problems, such as depression and anxiety. It helps them to manage their own mental health.

It's available around the clock and is staffed by trained Wall Guides, who make sure the community is safe and supportive, and everyone stays anonymous.

Members can use images, drawings and words to make bricks that are posted to The Wall. You can talk anonymously to other members or join a guided support course with people experiencing similar problems.

In some areas, Big White Wall also offers live therapy involving one-to-one online therapy with experienced counsellors and therapists via webcam, audio or instant messaging.

Who is it suitable for?

Big White Wall is for anyone aged 16 or over who wants to improve their mental health. The most common reasons for joining are depression and anxiety, but it's also for people experiencing other mental health problems. The service may also be useful for carers and people who have been bereaved.

How do I access it?

Whether you have an NHS referral or you are a paying member, you will need to register and answer a brief questionnaire so you can start building your profile.

Will I have to pay?

Big White Wall is available on the NHS in some parts of England. In some areas you will need a referral from your GP or another healthcare professional, and in others you can refer yourself. If Big White Wall is not available on the NHS in your area, you can join by paying a subscription of £25 per month.

See if Big White Wall is available through NHS self-referral in your area.

Big White Wall is available free to all UK serving personnel, veterans and their families. It's also offered free to students through some UK universities.

Page last reviewed: 24/03/2015

Next review due: 24/03/2018