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Mid Essex Hospital

Broomfield Hospital, Court Road, Broomfield, Chelmsford, Essex, CM1 7ET

Contact details and Patient Advice and Liaison Service (PALS)

Patient ratings and reviews

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Reviews

Displaying 1 to 10 of 70

  1. Review titled Ophthalmology Outpatients

    Rated 2 stars out of 5

    by Anonymous - Posted on 07 May 2024

    I phoned Broomfield outpatients depth. and pressed 1 for ophthalmology outpatients appointments. After they are closed I got the following announcement....... sorry we are closed!...... not very helpful! No information on when they were open, just sorry we are closed! Causing me to then have to queue on the main number and waste other staff's valuable time to answer When they were open? And hospitals complain that they are under staffed.

    Visited Ophthalmology on May 2024

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    Mid Essex Hospital has not yet replied.


  2. Review titled Terrible service

    Rated 1 star out of 5

    by Stephanie Bon - Posted on 24 May 2024

    Was sent to Broomfield at 1am by 111. Emergency tooth infection, I was told that a note was sent specifically for me to see a dentist for antibiotics. Arrived there to be greated by a grumpy receptionist who refused to look at the notes and just sat me down to see a "standard" doctor. He refused to give me antibiotics saying that my pain was "not important" enough and no one else would see me I had no infection. My face was swollen, went home after 5hrs wasted and 60 miles round trip in pain. It took 3 mins for an emergency dentist today to diagnose an infection and prescribe antibiotics. Perhaps people could just do their jobs and no question expert. 111 insisted that it was worth me going as I would be welcome and would get help. Pile of rubbish. Terrible place, stay away if you need help

    Visited Accident and emergency services on May 2024

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    Mid Essex Hospital has not yet replied.


  3. Review titled Amazing staff and surgeons

    Rated 5 stars out of 5

    by Cydney Bird - Posted on 11 May 2024

    My son had a freak accident and required surgery to his chin, neck and mouth the ladies on the Pegusus Ward and Wizard Ward were amazing, they helped keep me calm and supported my son amazingly. The surgeons were very thorough and reassuring when telling me the surgery my son needed and I felt he was in the best hands possible. The support and experience we recieved from the staff was nothing like I have every experienced before, I will forever be grateful to all of them.

    Visited Oral and Maxillofacial Surgery on May 2024

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    Mid Essex Hospital has not yet replied.


  4. Review titled Amazing hospital

    Rated 5 stars out of 5

    by Becky - Posted on 27 May 2024

    Had burst appendix. Surgeons were absolutely amazing. Spoke me through absolutely everything, reassured me, asked me what my worries were and spoke them through with me, supported me amazingly. Nurses and doctors on the ‘surgical assessment and treatment unit’ looked after me so well, held my hand whilst I told them my worries etc and kept my spirits high. I didn’t feel alone at all and felt so well looked after I had nothing to be afraid of. Highly recommend Broomfield hospital, ever so thankful for them.

    Visited General Surgery on May 2024

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    Mid Essex Hospital has not yet replied.


  5. Review titled Great practice

    Rated 5 stars out of 5

    by Anonymous - Posted on 11 May 2024

    Sitting waiting in the A&E I saw requires improvement from Care Quality Commission, from my experience from the the receptionist too the nurses and doctors absolute first class treatment A full 10 out of 10 for this hospital

    Visited Accident and emergency services on May 2024

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    Mid Essex Hospital has not yet replied.


  6. Review titled Lovely experience

    Rated 5 stars out of 5

    by Maria - Posted on 02 May 2024

    I saw a lovely consultant in gynaecology and a lovely nurse called who were both so kind and put me at ease. Fortunately it wasn’t what I was afraid it was going to be wrong with me but both of them were so kind and very caring. Thank you so much you are both a credit to your profession

    Visited Gynaecology on May 2024

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    Mid Essex Hospital has not yet replied.


  7. Review titled Sorry no good

    Rated 1 star out of 5

    by Anonymous - Posted on 09 April 2024

    Visted pain management today and all I felt was the lady wanted to rid of me and kept saying do you want me to discharge you. Suppose to be a physio specialist.

    Visited Pain Management on April 2024

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    Mid Essex Hospital has not yet replied.


  8. Review titled Urology department Broomfield

    Rated 5 stars out of 5

    by David Hill - Posted on 29 April 2024

    Dear All at Urology, Broomfield, may I just say Thank you again for your excellent care and attention given regarding my prostate problems, and arranging MRI, Ultrasound and Cystoscopy, the whole team at Urology were so good. From my first visit to todays visit. And Cystoscopy- The Lady I saw and her team were brilliant. And very good indeed. As were all staff I have met during my visits to date. Thank you very much. I have ongoing visits to look at options re my enlarged prostate and feel confident with your support and care this will be rectified. I am post my Colonoscopy that I had also dealing with the Colorectal department as you’re aware re my bowels , now awaiting a review. Best thing on all counts is results to date re no sign of cancer, I am massively relieved and your detailed examinations are very much appreciated. Thank you. David Hill

    Visited Urology on April 2024

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    Mid Essex Hospital has not yet replied.


  9. Review titled Sublime service

    Rated 5 stars out of 5

    by Mike Evans - Posted on 19 April 2024

    Attended day surgery 12.4.24 for removal of a BCC. and skin graft. Op was completed as scheduled and went smoothly. Returned today for removal of stiches and again the whole procedure was timely and seamless. Thanks for everything guys some of us love you

    Visited Plastic surgery on April 2024

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    Mid Essex Hospital has not yet replied.


  10. Review titled Not very happy

    by Terence Wise - Posted on 11 April 2024

    My wife was given a catheter in A& E 27/03 told it would be removed etc after 2 wks , would receive a phone call ,I didn't , I phoned Urology Tues 09/04 was told some one will phone back they didn't,I phoned Weds 10/04 left message, I was told some will ring me they haven't , now Thursday 11/04 cant get through , operator said she would contact them for me , marked urgent....catheter causing my wife pain & problems , she has dementia & bowel incontinence I am her only carer , I need your help , shouldn't keep ignoring me.

    Visited Urology on April 2024

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    Mid Essex Hospital has not yet replied.




Information supplied by Mid and South Essex NHS Foundation Trust