Strouden Park Medical Practice
2A Bradpole Road, Bournemouth, BH8 9NXContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Total lack of compassion and care
Rated 1 star out of 5
by Anonymous - Posted on 21 December 2023
I called my surgery on 18th December to book an appointment with the doctor and was told there were no appointments available until after Christmas not even a telephone appt so in desperation made a telephone appointment for the 21 December am with the practice pharmacist .Today I was expecting a call from the practice pharmacist before 1pm as it was getting close I called to make sure it was still on as usual lengthy period waiting was assured it was and made sure by leaving home number . After 2pm called again another lengthy wait to be told she was behind and was aware of my call . 4.30 another lengthy call to be told she had tried to call me on 2 separate occasions on the number I had left this is not true I have been waiting all day for the call . I am classed as disabled due to copd , prolaxed discs in my spine and arthritis in my hips . The pharmacist changed my medication which did not work I called and was given yet another medication to add . Ever since I have issues and been unable to control the pain hence the reason for my call on the 18th to book the appointment for today . I am in constant pain and have been left no alternative but to raise these concerns in the hope that things may change and to avoid calling 111 in these uncertain times . We have recently had a bereavement in the family and have had to keep the phone clear all day to wait for this call .
Visited December 2023
Strouden Park Medical Practice has not yet replied.
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Review titled Not great
Rated 1 star out of 5
by Tammy e danson - Posted on 17 January 2023
I spent a very long time on hold considering I was caller number 3 nearly an hour to talk to someone. No wonder hospitals are crowded
Visited January 2023
Strouden Park Medical Practice has not yet replied.
Information supplied by University Hospital Southampton NHS Foundation Trust