Transforming Digital Health

We are designing a service that better connects people to the health information and services they need, when they need them. Our tools will help people care for themselves and relieve pressure on frontline services.

How are we doing this

Speak with our users

We’ve spoken to over 700 patients, carers and front-line staff. And continue to do so.

Patients and carers interviewed
Clinicians and front-line staff

Understand their needs

By understanding user needs we can identify problems and find solutions. This is the basis of everything we do.

Learn and improve

Our work starts small and evolves based on users’ feedback. We make things open. We continue to test and iterate. We share, learn and adapt.

hours of lab and pop-up research
data from over 800K
Beta page sessions

Transforming Digital Content

Relevant, practical and action-focused content and smart sign-posting to services.

Transforming Services & Transactions

User centred services and prototypes we are testing in public.

I need to know where to get help


Connecting people with the services they need, when they need them.

I need to manage a long-term condition


Help patients understand and manage long term conditions

I need to book a GP appointment


Getting access to primary care.

I need to find an app to manage my health


Browse the NHS Digital Apps Library.