Transforming Digital Health
We are designing a service that better connects people to the health information and services they need, when they need them. Our tools will help people care for themselves and relieve pressure on frontline services.
How are we doing this
Speak with our users
We’ve spoken to over 700 patients, carers and front-line staff. And continue to do so.
- Patients and carers interviewed
- Clinicians and front-line staff
Understand their needs
By understanding user needs we can identify problems and find solutions. This is the basis of everything we do.
Learn and improve
Our work starts small and evolves based on users’ feedback. We make things open. We continue to test and iterate. We share, learn and adapt.
- hours of lab and pop-up research
- data from over 800K
- Beta page sessions
Transforming Digital Content
Relevant, practical and action-focused content and smart sign-posting to services.
Symptoms and conditions
How to self care
- Common cold
- Earache and pain
- Earwax build-up
- Fungal nail infection
- Hand, foot and mouth disease
- Hay fever
- Head lice
- Heat exhaustion and heat stroke
- Heat rash
- Insect bites and stings
- Mouth ulcers
- Sore throat
- Sprains and strains
When to see a GP
- Bacterial vaginosis
- Broken or bruised ribs
- Carpal tunnel syndrome
- Ear infections
- Frozen shoulder
- Glandular fever
- Hiatus hernia
- Iron deficiency anaemia
- Scarlet fever
- Sinusitis (sinus infection)
- Slipped disc
- Urinary tract infections (UTIs)
- Vaginal discharge
- What to do if you have a symptom
- How to prepare for surgery
Know more about medicines
- Buscopan (hyoscine butylbromide)
- Fluoxetine (Prozac)
- Ibuprofen for adults (including Nurofen)
- Ibuprofen for children
- Isotretinoin capsules
- Isotretinoin gel (Isotrex)
- Paracetamol for adults
- Paracetamol for children (including Calpol)
- Salbutamol inhaler
- Senna (Senokot)
Transforming Services & Transactions
User centred services and prototypes we are testing in public.
I need to know where to get help
Connecting people with the services they need, when they need them.
I need to manage a long-term condition
Help patients understand and manage long term conditions
I need to book a GP appointment
Getting access to primary care.
I need to find an app to manage my health
Browse the NHS Digital Apps Library.