WALLSEND PHARMACY - Ratings and reviews
Reviews
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Review titled Very poor customer service
Rated 1 star out of 5
by Anonymous - Posted on 28 December 2022
On collecting my repeat prescription which was not ready after being order last Tuesday I was informed it was not ready, when I asked as to why I was told we’ve been on holiday and this was then reported by the manager when I complained both staff told me if I wasn’t happy I could always go elsewhere. Very rude very unprofessional. Should not be allowed treat a 73 year old in this way.
Visited December 2022
WALLSEND PHARMACY has not yet replied.
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Review titled Fantastic staff and very helpful
Rated 5 stars out of 5
by Lee - Posted on 30 September 2022
I had a bad experience with my GP practice and got told by a condescending battle axe on reception I would have to wait 2 months with a blocked ear that I could not hear out of so I went to the pharmacy to see if they could help. As soon as I walked in I was welcomed with a smile and immediately given several treatment options to choose from which worked within 2 days of receiving treatment. Great Staff, Swanky New premises and go above and beyond to adapt treatment to anyone while taking in to consideration any other conditions you may have. I suffer from severe anxiety and social phobia and CPTSD and they were very accommodating and understanding while dealing with me. 10/10 thank God you moved out of the cupboard in Portugal place because that place is toxic. Highly Reccomended
Visited July 2022
WALLSEND PHARMACY has not yet replied.