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The Leys Pharmacy Rosehill - Ratings and reviews

Reviews

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  1. Review titled Random interpretation of opening hours

    Rated 1 star out of 5

    by Anonymous - Posted on 02 April 2022

    No information on website about opening hours; closed when it says outside of shop that they are open. Eg today: Saturday 2.April. 11.50 am - closed, even though it says outside open Saturdays 9-1 pm. Happened before on a weekday. Unfortunately my prescription is with them, so I will have to wait until Monday. I was trying to use local pharmacy rather than supermarket, but unfortunately their service is too unreliable, so will not use again

    Visited April 2022

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    Review titled The Leys Pharmacy Rosehill

    Replied on 17 May 2022

    Dear Patient, Thanks for your feedback. I do sincerely apologise that the pharmacy was closed when it says outside open Saturdays 9am - 1pm on the displayed board, which do not reflect the current opening times. The NHS website has up to date opening hours for the Pharmacy. Due to Covid-19 pandemic the opening hours were modified to accommodate staff absence in other to provide the best possible services to our customers in a very challenging period. Modification of the opening hours were one of the available tools used. You can be rest assured that the Pharmacy has now reverted to its normal opening hours because of the new guidance from the Government on Living with Covid-19. We value your custom. Please feel free to contact me directly on my mobile 07786807868 should you require your medications and the pharmacy is closed. Many thanks once again for feedback and custom. Taofik Shodunke Superintendent Pharmacist tshodunke@theleyspharmacy.co.uk

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