Reviews

Displaying 1 to 1 of 1

1. Review titled 5 times for the same item… still not ready

   ★

   Rated 1 star out of 5

   by Anonymous - Posted on 19 December 2022

   I have been told to come back 5 times for the same prescription item, every time I come back they tell me they don’t have it and will need to order it in. How many more times do I need to visit to actually get my medication??? This was happening to a lot of people as there was another woman in the queue before me saying the exact same thing!

   Visited December 2022

   Report as unsuitable

   Review titled Superdrug Pharmacy

   Replied on 21 December 2022

   Thank you for your feedback regarding your experience at the Banbury Pharmacy. We would like to apologise that the experience you had did not match the standards we expected from our healthcare services and any inconvenience that this has caused. Please can you provide further details via any of routes below to help us investigate further and gather the necessary information to move this forward. Webchat: https://www.superdrug.com/contact Letter: Clinical Excellence Team, 51 Sydenham Road, Croydon, CR0 2EU Email: help@superdrug.com

   Report as unsuitable

   ---