ROYAL DOCKS PHARMACY - Ratings and reviews
Reviews
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Review titled Rude and making accusations
Rated 2 stars out of 5
by Anonymous - Posted on 20 March 2024
The cleaner in the pharmacy is extremely rude. Making accusations and talking in a rude tone. This was not the first time either. Makes me feel uncomfortable to go back to my local branch after the way she was and no other member helping the situation and trying to listen to what the customer is saying.
Visited March 2024
Review titled ROYAL DOCKS PHARMACY
Replied on 25 March 2024
The cleaners are from a cleaning company we aren’t aware of what’s happened here but will look into it .
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Review titled Horrendous, 0 patient care
Rated 1 star out of 5
by Anonymous - Posted on 09 January 2024
On multiple occasions I myself and family members have left this pharmacy in distress, on top of our health conditions, due to unprofessional behaviour. Some of the technicians are great when management aren't around, but some management staff raise serious concerns due to rude, dismissive, inflated ego behaviours that pressure for sales of prescriptions despite the patients personal choice, with no level of care. Staff become defensive at any sign of stress e.g. when they don't have medication in stock. It's a shame this is one of few in the area. A short travel is worth it, even in illness, as you'll find any other pharmacy in the area is a complete contrast where you are met with proper decency, care and politeness, with your health at the forefront of it all. Not at Royal Docks Pharmacy.
Visited January 2024
Review titled ROYAL DOCKS PHARMACY
Replied on 25 March 2024
There have been national shortages of medications, we cannot always get the medications if the wholesalers are out of stock
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Review titled Very helpful and friendly
Rated 5 stars out of 5
by Annmarie Alao - Posted on 17 October 2023
Our first visit to this pharmacy following a problem at our local one. They are very friendly, helpful and willing to go the extra mile. You will see me again.
Visited October 2023
Review titled ROYAL DOCKS PHARMACY
Replied on 21 November 2023
Thank you so much for taking the time to write a review , we look forward to seeing you again.The team also send in their thanks for acknowledging their work.