Reviews

Displaying 1 to 1 of 1

1. Review titled Poor practice

   ★

   Rated 1 star out of 5

   by Anonymous - Posted on 08 February 2023

   My 91 year old mother was refused to have her medication in a blister pack by the pharmacist at this chemist. It was refused because she doesn’t take enough medication to justify a blister pack .My mother takes 13 tablets a day and I am not always available to supervise her medication as I live a distance away. The pharmacist did not include in this assessment the fact that my mother was getting very anxious at what time she takes her medication and whether she has took her medication or not. So by having a blister pack this would help alleviate her anxiety, help with her being independent and most importantly it would prevent her from becoming ill due to her forgetting to take her medication or overdosing, which would prevent a hospitalisation. There seemed a lack of motivation and enthusiasm by the pharmacist throughout my contact with her. She obviously needs to be more compassionate towards her job and the general public she serves

   Visited February 2023

   Report as unsuitable

   Review titled Knights Rubery Pharmacy

   Replied on 12 April 2024

   Many thanks for your review Anonymous and we will take your comments and feedback on board for future discussions with patients and their representatives about blister packs. Many thanks, Knights Pharmacy Team

   Report as unsuitable

   ---