Reviews

Displaying 1 to 2 of 2

1. Review titled Going backwards

   ★★

   Rated 2 stars out of 5

   by Anonymous - Posted on 30 August 2023

   Was really good at first but don't seem able to cope now.Always have to phone re medication.Phone takes ages to answer,no reply to any e-mail.Received part prescription on 22nd Aug,note dated 17th Aug .Its now 30th Aug and still no meds despite phone calls,e-mails and promises of delivery.Meds are in stock so what's the issue.Probably have to collect this myself if it goes on much longer.Its nearly time for my next lot.Staff must spend more time answering phone instead of putting up medication.

   Visited August 2023

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   Review titled Haydon Bridge Pharmacy

   Replied on 24 October 2023

   Dear Patient, Thank you for your feedback. As you may now be aware the pharmacy was in the early stages of administration in August. This caused a lot of concern for both patients and the team. The team worked very hard to keep the supply of medications going as well as we could. I am very sorry our communicatrion was not as good as you would have hoped. If I can do anything to help please let me know. We are shortly expecting the new owners to take over the management of the pharmacy which will help improve the service. Kind regards, Tom McCullough Owner / Pharmacist

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2. Review titled Wonderful help

   ★★★★★

   Rated 5 stars out of 5

   by Anonymous - Posted on 12 May 2022

   I had to get hold of an anti-emetic when my wife came out of hospital The pharmacy found this for me ( others had said we’d need a prescription) and THEN stayed open late for me. Wonderful service at a time I really needed it Thank you

   Visited May 2022

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   Haydon Bridge Pharmacy has not yet replied.

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