Docklands Pharmacy - Ratings and reviews
Reviews
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Review titled Very poor service
Rated 1 star out of 5
by Anonymous - Posted on 13 March 2024
I am on a repeat prescription but the medicine on my repeat prescription is not available with the pharmacy most of the time. I have been told that the medicine would be available on Thursday but I am still waiting for that Thursday. There have been multiple occasions when I went to the pharmacist with a prescription but I was not given the medicine because the person who was trained to dispense prescription drugs wasn't available. A key role deliverable for a pharmacist is to dispense prescription drugs and here we have a pharmacist who cannot dispense prescription drugs on being presented a prescription. This has happened on multiple occasions. The staff are least interested in providing quality service to their customers. They don't care. They are aware that they have not been able to provide me with my repeat prescription for several weeks but are least bothered. I have lived in multiple cities in the UK. This is by far the worst pharmacy.
Visited March 2024
Docklands Pharmacy has not yet replied.
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Review titled Above and beyond
Rated 5 stars out of 5
by Sonia Ennals - Posted on 23 January 2024
I had run out of repeat prescription and my former GP would not prescribe and new GP would not help as not yet cleared registration. 111 sent a temporary supply to this pharmacy for me. The pharmacist offered to call my former GP and get them to prescribe a two week supply for me to collect. This was so kind and helpful and I was not even a regular customer! Thank you. You are now my nominated chemist!
Visited January 2024
Docklands Pharmacy has not yet replied.
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Review titled Amazing staff!
Rated 5 stars out of 5
by Sue Ly - Posted on 25 July 2022
I’ve been coming to this pharmacy for years even though I moved out of the area but am happy to travel back over to collect my prescriptions. The ladies here are amazing!!! They are always so friendly and happy to help out. They always greet us with a smile and accommodate certain requests on a professional level. I refuse to go anywhere else and why would I when these ladies are great! Thank you for such great service
Visited July 2022
Docklands Pharmacy has not yet replied.
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Review titled Wonderful and Professional Staff
Rated 5 stars out of 5
by Richild Mclean - Posted on 13 July 2022
Visiting this pharmacy is the highlight of my day. The staff know me by name and sight. I do not have to say anything and they already prepare my prescription. They are so cheerful and friendly not to mention on a professional level, they are so accommodating and attentive. In this day and age it is good to know that there are people who go above and beyond to ensure that you receive a good service. These girls have received a place on my Christmas present list.
Visited July 2022
Docklands Pharmacy has not yet replied.
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Review titled Great Pharmacy
Rated 5 stars out of 5
by A Khan - Posted on 30 September 2022
Visited this pharmacy a few times to pick up travel essentials. The team were amazing. Very helpful and polite. Couldn't recommend them enough!
Visited June 2022
Docklands Pharmacy has not yet replied.