Reviews

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1. Review titled Terrible service as always

   ★

   Rated 1 star out of 5

   by Anonymous - Posted on 11 July 2022

   Was told last Thursday that my babies prescription would be ready the next day (Friday). We never got a text to say it was ready despite leaving our number So I came back on Monday to ask where the prescription is, the lady told me it'll be "ready in a few minutes". I then waited 10 minutes and the pharmacist came over and told me the medicine is on order and will be ready the next day! I mentioned how this has been on order since last week and asked why is it still on order. I was offered no explanation and was told "it's just still on order is all but will be ready for tomorrow" This is the 5th time this has happened. Before, I would allow it due to the baby milk shortage, but this time it's his vitamins and actual medicine which I cannot excuse. Additionally the customer next to me was completely forgotten about and when she asked what the delay was she was told they had forgotten to speak to the pharmacist and asked her to keep waiting while they go do that. The pharmacy still has a 4 person occupancy limit which is no longer feasible and there's vulnerable people forced to wait outside in 31°c heat.

   Visited July 2022

   Report as unsuitable

   DEAN & SMEDLEY has not yet replied.

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