Ratings and reviews
Reviews
-
Review titled Fantastic pharmacy and staff
Rated 5 stars out of 5
by Ellen - Posted on 24 December 2022
Couldn’t recommend this pharmacy enough, staff are so helpful and friendly! I use this cohens chemist on a day to day basis for my meds! I won’t use any other chemist
Visited December 2022
Review titled Cohens Chemist
Replied on 27 December 2022
Thank you very such for leaving this feedback we appreciate it. We are very pleased to read that you are happy with the service the team are providing and will continue to use their Services. It will mean a lot to the team to read your feedback and we will ensure your feedback is forwarded on to the team in the pharmacy. Thank you once again. The Cohens Group
-
Review titled Superb Pharmacist
Rated 5 stars out of 5
by Anonymous - Posted on 22 December 2022
I was prescribed coagulant's by my GP and the Pharmacist in Cohens Sunderland Street explained all about the medication to me and said he would call me in a weeks time to see if I had any side effects and how I was getting on. He did exactly that and I felt so reassured and I can’t thank him enough for his care and attention. Superb and caring service from Cohens. Thank you
Visited December 2022
Review titled Cohens Chemist
Replied on 23 December 2022
Thank you very such for leaving this feedback we appreciate it. We are very pleased to read that you are happy with the service you have received from the pharmacist. We will ensure your feedback is forwarded on to him and I am sure will also appreciate it. Thank you once again. The Cohens Group
-
Review titled Ultimate Caring Professionals
Rated 5 stars out of 5
by Paul Mulvihill - Posted on 24 December 2022
Through my fault I realised my eye drop used this morning was my last one and I desperately needed more for over the holiday period. With GPs closed I used Cohen's Pharmacy and they advised me to use NHS111. I did so which took several hours and finally I got through and got a response. They rang me at 7 pm and said they would ring my Pharmacy to authorise them to provide the eye drop I required. It was extremely complicated because the eye drop came from a hospital visit in Scotland and was not a routine repeat prescription. The pharmacist said leave it with me and after over 2 hours sorting the complications he finally cleared all the hurdles and rang me with the news. There was time left to go and pick my special eye drops up. I am so grateful and thankful for the Pharmacist's devotion to serving people. Thank You.
Visited December 2022
Review titled Cohens Chemist
Replied on 27 December 2022
Thank you very such for leaving this feedback we appreciate it. We are very pleased to read that you are happy with the service you received from thee pharmacist and the team are providing. We will ensure your feedback is forwarded on to the team in the pharmacy and I am sure they will also appreciate it. Thank you once again. The Cohens Group
-
Review titled Potentially saved my life
Rated 5 stars out of 5
by Mike Lomas - Posted on 13 July 2022
Went to pick up some Zapain for a back injury and the pharmacist asked if I would take a blood pressure test. All three tests were really high and he strongly urged me to go back to my doctor without delay. The next day, I was put on tablets for the high blood pressure, had an ECG (it was fine) and booked in for blood tests. Superb service and can't thank this gent enough.
Visited July 2022
Review titled Cohens Chemist
Replied on 13 July 2022
Thank you very much for taking the time to leave this feedback it is very much appreciated. We are very happy to read that the pharmacist in branch was able to assist you and alert you to a potentially life threatening issue. We will ensure this is passed on to them and also will ensure the regional team are also made aware of your feedback. Thank you for bringing this to our attention - take care. The Cohens Group
-
Review titled Fantastic Service
Rated 5 stars out of 5
by Anonymous - Posted on 26 May 2022
I have just had a call from the pharmacy to enquire how i am getting on with my new medication. What a great service this is !
Visited May 2022
Review titled Cohens Chemist
Replied on 30 May 2022
Thank you for taking the time to leave this feedback. We are pleased to read you are happy with the service you have received from the tea at this pharmacy. We will ensure your feedback is fed back to the team in the pharmacy and regional team who I am sure will appreciate your comments. Thank you once again. The Cohens Group