Wrightington Hospital - Ratings and reviews
Reviews
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Review titled Total Hip Replacement Surgery
Rated 5 stars out of 5
by Mike Smith - Posted on 06 April 2024
From my initial consultation through to my surgery the whole team at Wrightington have been amazing showing the very highest level of care and expertise. I am extremely grateful thank you.
Visited Orthopaedics on April 2024
Wrightington Hospital has not yet replied.
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Review titled Outstanding care
Rated 5 stars out of 5
by Kath - Posted on 13 April 2024
Ward one Friday the 12th April wrightington hospital outstanding care from admin to nurses to anethitis to consultant and physio you are all outstanding took realy good care of me with shoulder operation thankyou so much
Visited Orthopaedics on April 2024
Wrightington Hospital has not yet replied.
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Review titled First class
Rated 5 stars out of 5
by Linda Savage - Posted on 19 April 2024
I had a knee replacement, I cannot thank my consultant and the anaesthetist team enough my life is now getting back to normal, the staff on the ward b1 were very attentive, I was only in 2 nights but would highly recommend this hospital to anyone. The physio team are very good I only went twice as I am going to one nearer home. Thank you Wrightington for your exceptional care.
Visited Orthopaedics on February 2024
Wrightington Hospital has not yet replied.
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Review titled Great treatment
Rated 5 stars out of 5
by Mark Wareing - Posted on 08 February 2024
I have to say how well I’ve been treated by all the staff at this hospital but special thanks must go the Secretary L who gathered all my notes together from unsuccessful consultations with other specialists and passed this onto the consultant Mr G and what a guy he was so reassuring and knew exactly what my knee problem was after carefully looking through the notes had passed on to him. I want to get back to walking football and I’m very confident I will after my operation be able to return to the sport I have a real passion for. Thanks too for doing the X-ray and consultation together the guy in X-ray was great too as he had been through trauma with his knee in the past. Thanks guys it’s so much appreciated great people all round your all a credit to the NHS
Visited Orthopaedics on February 2024
Wrightington Hospital has not yet replied.
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Review titled great staff
Rated 5 stars out of 5
by Jayne Kendall - Posted on 16 February 2024
I have recently had a full hip replacement. I cannot speak highly enough of all of the staff at Writtington. They were professional, kind, caring ad I felt safe and looked after. I have been home for only a few days and already feel great. Having an individual room was hugely unexpected but very nice indeed. Just one observation prior to surgery. I had 2 pre ops. After the first pre op I heard nothing. My assumption and I cant be alone in this is that my name had dropped off the list. It was very difficult to find any information. Eventually the Trust responded. Please keep us all informed, if we are not going to have the op within the timescale of the pre op, just let us know. We can cope. Thank you
Visited Orthopaedics on February 2024
Wrightington Hospital has not yet replied.
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Review titled Brilliant Hospital
Rated 5 stars out of 5
by Jean Roberts - Posted on 25 January 2024
From start to finish of my Knee replacement I was so well cared for by all Wrightington staff, Doctors, Surgeon, Nurses and Physiotherapists. All were efficient and nothing was too much trouble for them. The food was delicious and very good portions. I was only in for 3 days but got the whole caring package. The only disappointment was the tv in my room was broken and sitting on your own you do need something to occupy your mind. This did not stop me from wanting to award a 5 star review for their cae and efficiency.
Visited Orthopaedics on January 2024
Wrightington Hospital has not yet replied.
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Review titled Total knee Replacement
Rated 5 stars out of 5
by Darryl Torney - Posted on 22 January 2024
From initial consultation through to leaving the hospital can't fault anything, very kind and considerate, talked through every stage of procedure, the app is superb addition for recuperation, all staff, consultants and surgeons don't get the credit they deserve, been 12 days now since operation and very pleased with the results having had previous total knee replacement done in different hospital on different knee with not as good results.
Visited Orthopaedics on January 2024
Wrightington Hospital has not yet replied.
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Review titled Fantastic service
Rated 5 stars out of 5
by Malcolm Catterall - Posted on 28 January 2024
I had a Total Knee Replacement the treatment from the Consultant and all the Staff was excellent nothing was to much trouble, the food was very good,I was on ward B ,I cant thank the staff enough
Visited Orthopaedics on January 2024
Wrightington Hospital has not yet replied.
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Review titled Shoulder replacement
Rated 5 stars out of 5
by Anonymous - Posted on 21 January 2024
I would like to thank ward one for the care before my surgery was done and thank the staff on ward A for looking after me when I came on to the ward after my surgery was done
Visited Orthopaedics on January 2024
Wrightington Hospital has not yet replied.
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Review titled Patients kept in the dark
Rated 2 stars out of 5
by Anonymous - Posted on 06 September 2023
This hospital claims to prioritise their customer experience, however I feel ignored and forgotten about. I live about 2 hours from the hospital (I don't drive so have to reply on public transport to get me there despite having hip issues). My letter said I was to go for a hip and knee CT scan in June. I took the day off work, made the 4 hour round trip only for them to say could I come back in for another scan as there was a mistake and they only did the hip! So I made the trip again. Since been back for an MRI as well. I was waiting for my results in September I got a letter saying sorry but they have had to cancel my consultation. A consultation I never knew I had as they didn't send a letter! So I tried to rearrange and was told they only do the young adult hip clinic once a month. Two weeks ago I got a letter saying I have an appointment in October but to ring up to find out what time. I have tried calling within office hours multiple times a day for the past 2 weeks and there has been no answer. Nobody ever answers the phone. This service is among the worst I have ever received. I am left not knowing if I even have an appointment or not and I can't risk the 4 hour trip with a lot of walking pain for nothing. I am extremely anxious and agitated as a result of the lack of care.
Visited Orthopaedics on September 2023
Review titled Wrightington Hospital
Replied on 20 September 2023
Thank you for posting about your concerns, I am sorry to read of the difficulties you have encountered. Please could I ask you to contact our team who will be able to assist you, they can be contacted on 01942 822376. Kind regards Emma Swift Deputy Patient Relations and PALS Manager
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