Worthing Hospital
Lyndhurst Road, Worthing, West Sussex, BN11 2DHContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Excellent.
Rated 5 stars out of 5
by Anonymous - Posted on 11 March 2024
Arrived in A&E early . From the receptionist to all the professional staff my husband saw, he had excellent care. In and out in two hours, amazing service. Everyone was very friendly and kind. Cannot fault the system.
Visited Accident and emergency services on March 2024
Review titled Worthing Hospital
Replied on 13 March 2024
Thank you for your lovely feedback following your recent visit to Worthing Hospitals A&E department, we will have the pleasure in sharing your feedback with the team who will be delighted to receive this from you.
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Review titled Exemplary care
Rated 5 stars out of 5
by Mark - Posted on 18 March 2024
This hospital staff went above and beyond, the care was professional and friendly, from entry to discharge I can't mention names but they were all great and made good teamwork, well done
Visited Accident and emergency services on March 2024
Review titled Worthing Hospital
Replied on 19 March 2024
Dear Mark, Thank you for your lovely feedback following your recent experience at Worthing Hospital, we are very pleased to hear that you had a brilliant experience.
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Review titled Superb Care
Rated 5 stars out of 5
by Heather Lewis - Posted on 19 March 2024
From the moment my husband arrived in A&E last week, he has received superb care from all members of the team. Discharged today - glad to be home but also thankful for the NHS and, on this occasion, Worthing Hospital in particular.
Visited Cardiology on March 2024
Review titled Worthing Hospital
Replied on 20 March 2024
Dear Heather Thank you for your post and your kind words. I am glad to hear that your husband is now home. I will pass on your lovely response to the A&E team and I know how much this will mean to them. Thank you for taking the time to contact us this does mean such a lot. Jo Yearsley, Patient Engagement and Liaison Manager
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Review titled Calm, thorough and reassuring
Rated 5 stars out of 5
by Anonymous - Posted on 09 March 2024
We had to visit Children’s A and E yesterday with our son. It was very busy and we had a bit of a wait but the service was amazing. The lady dr we saw was just so lovely and friendly, still smiling and joking even though it was clear they were very busy. Her care was so reassuring for us as parents, with various tests and obs sorted promptly with such kindness and compassion. Once she had discharged us we went away feeling so much reassurance and confident of what to do if we needed help again.
Visited Accident and emergency services on March 2024
Review titled Worthing Hospital
Replied on 13 March 2024
Thank you for your lovely feedback we will ensure is passed on to our A&E team, who will very much appreciate receiving this.
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Review titled I'm here in ambulance bed, to be slagged off for being I'll!!!
Rated 1 star out of 5
by Anonymous - Posted on 11 March 2024
I arrived to the hospital by ambulance, I am younger than the OAP age and in my late 30s, I unfortunately have a heart condition, which sparked off a very bad experience at home to which 1st response was with me until the paramedics arrived, total 5 people to help me as I was seriously unwell. Unfortunately my GP prescribed a drug that should never of been prescribed as it was contradicting the other drugs I was on (legal prescribed) which at home caused me to pass out, throw up and be dizzy throughout the whole day, best thing as per paramedics, if I continued to take this I could of gone intl cardiac arrest. So that's the breakdown! I arrived and was sitting in the hallway facing the A&E team at the hospital, bare in mind my notes where just given to them, now let me remind the A&E team, I could hear you slagging me off, I could hear everything you said but little did you know once I saw the doctor, he said the same thing do not take this medication it with everything else could of killed you. I was in a bed with a high blood pressure for me, and told to get out of the bed and sit in a chair, bare in mind I told the paramedics my head is lightheaded etc the same I felt at home before I passed out, but hey the A&E staff wanted to say "he does know this is a hospital" the lack of compassion from the staff was a disgrace!! Be ashamed of yourselfs it was only the day staff who finished at 8pm. The evening staff where lovely and friendly, the doctor was excellent and apologised I was sent to the waiting room as I should of been seen straight away, (again cheers to the day staff, for putting me in a bad condition)
Visited Accident and emergency services on March 2024
Review titled Worthing Hospital
Replied on 19 March 2024
Thank you for your feedback. Unfortunately your details are anonymous so we can't get in contact with you. Would you please call our Patient Advice and Liaison Service on 01903 285032 or email uhsussex.palsworthing@nhs.net who will look into your concern for you. They are available from 10.00am to 4.00pm, Monday-Friday.
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Review titled Neglect and mismanagement
Rated 1 star out of 5
by Anonymous - Posted on 23 March 2024
My father was left to slowly waste away, unable to eat or drink, and was even discharged in this state before having to be re-admitted. When eventually he had surgery he is now so weak that he is not recovering. He is still very poorly and we are being told this level of pain over a week after the operation is normal. Not being able to eat is not normal.
Visited Gastrointestinal and Liver services on February 2024
Review titled Worthing Hospital
Replied on 26 March 2024
Thank you for your feedback. We are sorry that you are not happy with the service at our Trust. As this site is anonymous we cannot investigate or explain in more detail. Therefore please contact our Patient Advice & Liaison Service (PALS) via their email address: uhsussex.palsworthing@nhs.net so that we can investigate your situation. We look forward to hearing from you.
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Review titled Superb
Rated 1 star out of 5
by Anonymous - Posted on 05 February 2024
I attended the t i a clinic for a follow up appointment and the treatment I received was outstanding. I was listened to attentively and everything was thoroughly discussed and explained. Very very reassuring. Can't speak highly enough of the experience
Visited Stroke on February 2024
Review titled Worthing Hospital
Replied on 14 February 2024
thank you for your lovely feedback, we will have the pleasure in passing this to the team who i am sure will be very pleased to receive this from you. Thank you
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Review titled Thank you to Worthing Colonoscopy Team
Rated 5 stars out of 5
by Anonymous - Posted on 28 February 2024
I would just like to thank all the staff in the colonoscopy department. Despite the nature of the procedure being embarrassing, I was made to feel like a normal human being. I was very apprehensive in the lead up to the procedure but the entire experience was as stress-free as could be.
Visited Diagnostic Endoscopy on February 2024
Review titled Worthing Hospital
Replied on 13 March 2024
Thank you for your lovely feedback which we will have the pleasure in sharing with the Endoscopy Team at Worthing Hospital.
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Review titled Wonderful Staff
Rated 5 stars out of 5
by Natalie Morgan - Posted on 28 February 2024
After having an Accident on my scooter/moped on Saturday morning. I arrived by ambulance and from the moment I arrived at the hospital, all the Staff were fabulous as were the two amazing paramedics. I wanted to say a heartfelt, thank you for all of the care given to me that day. I find Worthing hospital to be an incredible place filled with unbelievably kind and caring staff. You are all wonderful. Thanks so much.
Visited Urgent Treatment Centre on February 2024
Review titled Worthing Hospital
Replied on 13 March 2024
Thank you for your feedback following your recent visit to Worthing hospitals Accident and Emergency Team. We will have the pleasure with ensuring the team receive your lovely feedback.
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Review titled Can’t thank you enough
Rated 4 stars out of 5
by Tracey Wallis - Posted on 24 February 2024
This review is to every single member involved in my Surgery from start to finish, I cannot thank you all enough for your kindness, patience, empathy, knowledge, hard work, professionalism and just being a human being helping another when they need it most, from the little things to the most scariest hardest thing I’ve been through in my life, you have helped me on the road to recovery and a better life….. bless you all ,
Visited General Surgery on February 2024
Review titled Worthing Hospital
Replied on 13 March 2024
Thank you for your lovely feedback following your experience at Worthing hospital, we wish you all the best with your recovery.
Information supplied by University Hospitals Sussex NHS Foundation Trust