Woodthorpe Hospital - Ratings and reviews
Reviews
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Review titled Total knee replacement
Rated 5 stars out of 5
by Kevin Broster - Posted on 01 April 2024
I had knee replacement surgery over the weekend upon arrival I was made to feel comfortable, my operation went well from the surgeons to the recovery team. I was then placed in my own room and the nurses looked after me and was always friendly, a special thanks to them all including the physio and wonderful catering staff. Thank you so much all of you for making my experience a good one, I can thoroughly recommend this hospital and staff. Kind regards Kevin.
Visited Orthopaedics on March 2024
Woodthorpe Hospital has not yet replied.
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Review titled Hospital experience
Rated 5 stars out of 5
by David Burton - Posted on 23 March 2024
From the moment i arrived at reception to book in for my Laparoscopic Cholecystectomy i received fantastic personal attention from my surgeon and all the various nursing staff. Post operation i was well looked after for my 24 hour stay and was given round the clock attention including meds and blood pressure measurements. I can highly recommend Woodthorpe Hospital Nottingham for their professionalism and patient care.
Visited General Surgery on March 2024
Woodthorpe Hospital has not yet replied.
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Review titled First class experience
Rated 5 stars out of 5
by Deb Tyler - Posted on 24 February 2024
I had a total knee replacement on 21/2/24. Staff were wonderful and I was very well cared for in Ward 1, Room 12. This was my second operation at Woodthorpe under the NHS, and I would highly recommend it. First class treatment, thank you.
Visited Orthopaedics on February 2024
Woodthorpe Hospital has not yet replied.
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Review titled Perfect treatment
Rated 5 stars out of 5
by wdhartley66@gmail.com - Posted on 04 January 2024
My visit was comfortable, the staff were absolutely 100% plus. Preoperative. was easy and straightforward, after op straight back to my room where the staff were very helpful and attentive,they were on hand at all times, the food was very good, nothing was too much for them. On day of release the physio. introduced me to crutches showing perfectly how to use them,on release the staff had all documents ready and return date. I would thoroughly recommend this hospital, truly 1 of the best I have attended.
Visited General Surgery on December 2023
Review titled Woodthorpe Hospital
Replied on 30 January 2024
Wdhartley66@gmail.com, we're happy to hear you had such a positive experience with our team! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
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Review titled Be prepared for a wait if you're an NHS patient
Rated 2 stars out of 5
by Sara Davis - Posted on 10 October 2023
Had my 'Breath Test' back in mid August and it was confirmed on site that I had a problem, 6 weeks later I was still waiting for the Call from them to confirm, Still 2 weeks further on & still have not received the Prescription for treatment that was prescribed... this is not the first time I've had to wait for diagnosis from here.. Because I've been referred from the nhs they push you to the back of the queue and expect you to wait.. When you try to call you are meant to jump through hoops to try & speak to someone.. Meanwhile you're still in pain waiting... & Waiting.. & Waiting.. no doubt it will be another month before they actually think about issuing the prescription for the problem I've had for 2 years.. Shocking Service..
Visited Gastrointestinal and Liver services on August 2023
Review titled Woodthorpe Hospital
Replied on 12 October 2023
Dear Sara, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our phone system has recently undergone an update to ensure patients are able to get through to the right department however, I am sorry for the challenges you have faced in trying to get in touch with us. Please send me your details directly to laila.bahadur@ramsayhealth.co.uk and I will follow this up on your behalf. Kind Regards, Laila Bahadur, Quality& Governance Lead
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Review titled Good Treatmenr
Rated 5 stars out of 5
by Anonymous - Posted on 22 April 2023
I had a course of about 5 Physiotherapy sessions for a long-standing back problem, and they were very helpful and effective. Not everyone may know that it is possible to use these services as an outpatient, without being insured. I would certainly recommend this department for very pleasant and useful treatment.
Visited Orthopaedics on April 2023
Review titled Woodthorpe Hospital
Replied on 04 June 2023
Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. Your feedback has been shared with our physio team, who appreciate the time you have taken in sharing your experience! Kind Regards, Woodthorpe Hospital
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Review titled Perfect
Rated 5 stars out of 5
by Amin - Posted on 19 February 2023
I had shoulder problem and was referred by my GP. I had my consultation appointment in August and surgery was scheduled for 18th Feb. I went there at 7:30 and I was in the theatre in less than an hour. Everything went smoothly: post operative information, aftercare information, review and physio appointments.... Caring and kind people. Thanks to everyone at woodthorpe hospital. Kind regards Amin
Visited Orthopaedics on February 2023
Review titled Woodthorpe Hospital
Replied on 04 June 2023
Dear Amin, Thank you for taking the time to let us know how we did! Kind Regards, Woodthorpe Hospital
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Review titled Not very good atall.
Rated 1 star out of 5
by Kathryn Mooney - Posted on 01 October 2022
Went to be admitted 1 -10- 2022.this was for total knee replacement surgery .Arrived 7 as asked to do,only to be told this procedure had been cancelled, but here's the thing.The reception said there had been a letter of cancellation on the 25th Aug 2022 now I had my pre op on the 2nd Sept 2022 went through all the procedure and was told they would see me on the 1st Oct with my supplement drinks shower wash, off I went.I suffer with severe anxiety and the days leading up to admission was horrendous for me I cannot do this again the build up and preparation, with long thought I will speak to my GP hopefully with another facility that is adequate to proceed with my op.This doesn't fill me with confidence they obviously cannot get the paper work correct so this does not give me the confidence with the operation.
Visited Orthopaedics on October 2022
Woodthorpe Hospital has not yet replied.
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Review titled Excellent treatment.
Rated 5 stars out of 5
by Anonymous - Posted on 13 July 2022
Each and every person I came in to contact with from my first appointment to my discharge was professional, friendly and empathetic. I felt totally safe in their experienced hands and really admire their expertise and appreciate their hard work.
Visited Podiatry on July 2022
Review titled Woodthorpe Hospital
Replied on 03 October 2022
Thank you for your positive review; we are happy to pass along your comments to the team here at Woodthorpe Hospital! Kind Regards, Laila Bahadur, Quality & Governance Lead
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Review titled Not a great experience
Rated 2 stars out of 5
by Amy - Posted on 10 November 2022
I never like to leave negative reviews but I feel like I have no choice. I was first seen at Woodthorpe hospital via NHS referral in December 2021. The Dr I saw was very dismissive and rushing me out of the door but I gave her the benefit of the doubt. Fast forward to June 2022, I was scheduled in for my day case. On the day, the ward staff were great and very friendly. I sent them a card after my op to thank them. It did seem very disorganized, I have a diagnosed disorder that requires medication before surgery. The communication between Woodthorpe and my consultant was very poor. I had to arrange an urgent hospital prescription for my medication as Woodthorpe hadn't obtained it, not sure who's fault this was. Things went smoothly with my op, the anaesthetist was amazing. In recovery, the surgeon visited me when I was half conscious and told me the findings of my procedure. This was the last time I saw or heard from her. Since this I have contacted Woodthorpe who told me that this doctor does not see NHS patients anymore. I was never informed of this and never received any post operative follow up. Today I received a follow up phonecall (4 months later) and was told the findings of my procedure. During this phonecall it was clear that the doctor hadn't read my history as he was suggesting the same things that I have tried over the past 15 years. I hope I can finally start to get some help regarding this situation now it's on here for other people to see
Visited Gynaecology on June 2022
Woodthorpe Hospital has not yet replied.