Wharfedale Hospital - Ratings and reviews
Reviews
-
Review titled Fantastic NHS treatment
Rated 5 stars out of 5
by Phil - Posted on 28 June 2023
Having cut my big toe very badly, I went to the Minor Injuries clinic at Wharfedale. Explaining that it was bleeding very profusely, I was taken straight through to a room where two really professional and friendly members of the nursing team took quick action to stop the bleeding, clean me up, give me a tetanus jab and sew the wound up. In these times of NHS criticism, I want to fully emphasise that I couldn't have asked for better treatment than these two ladies gave. I'm only sorry that I can't name them here (though one had driven from Hull to Otley for her shift - that's dedication indeed!
Visited Urgent Treatment Centre on June 2023
Wharfedale Hospital has not yet replied.
-
Review titled Great treatment
Rated 5 stars out of 5
by Martin Bamforth - Posted on 01 June 2023
Called in to the Urgent Treatment Centre with a painful infected toe on Wednesday 31 May, having paid for plenty of parking time and fully expecting a long wait. It was busy, but I was home within an hour, fully sorted. All the staff I saw were excellent - professional, friendly and very efficient - simply couldn’t have been a better experience. Thanks very much!
Visited Urgent Treatment Centre on May 2023
Wharfedale Hospital has not yet replied.
-
Review titled Wonderful Care
Rated 4 stars out of 5
by Cynthia - Posted on 10 March 2024
As American spending time in beautiful Yorkshire, I had a minor 'spill' during a 'ramble.' Result: snapped thumb diagnosed as gamekeepers/(preferred) skiiers thumb. Had heard of Nhs lacking personnel & timely treatment. Staff overworked, underpaid. Did not want to be a burden on system. However, decided condition should be evaluated, and soon. The entire staff was sympathetic and caring. Yes, I was there for 6+ hours but I received adequate attention & care. I cannot say enough about every employee who I met: reception, physician, nurse, x-ray tech.... I am fortunate to live in an area in the us which offers world renowned healthcare: Boston, Ma. I have never been treated better at those hospitals, by their staffs. Everyone who works at the NHS and in particular Wharfdale uc deserves praise, support and a liveable wage!!
Visited Urgent Treatment Centre on May 2023
Wharfedale Hospital has not yet replied.
-
Review titled Lovely staff
Rated 5 stars out of 5
by Jan I - Posted on 19 February 2023
I hate having a mammogram, but know it needs to be done. The staff are very kind and empathetic and get it done as quickly and efficiently as possible.
Visited Breast cancer services on February 2023
Wharfedale Hospital has not yet replied.
-
Review titled Disappointed
Rated 3 stars out of 5
by Anonymous - Posted on 23 January 2023
Whenever we’ve used the minor injuries at Otley before it’s been fantastic, however our last visit the staff seemed extremely rude and passive aggressive. We were seen really quickly as it was quiet, which is great, but there was zero bedside manner.
Visited Urgent Treatment Centre on January 2023
Wharfedale Hospital has not yet replied.
-
Review titled Minor Injuries Unit - Rude Staff
Rated 2 stars out of 5
by Anonymous - Posted on 29 November 2022
As we live in North Leeds, Wharfedale Minor Injuries is the quickest place to go to, after our latest experience I don't think I will be bothering again. The 2 staff on duty were very rude, my son had a broken finger and was told to go to a pharmacy! They said they were closed to new patients and closing at 6. There was no information stating this on websites/notice board etc. I said we would travel over to St George's to be seen there. The man on reception said "well good luck with that as they are the same as us - full and closed" It's not surprising the NHS is in the mess it is, with unhelpful staff and a service that isn't run properly as it is contracted to run. I work for the NHS and I know how hard it is for everyone working, but there is no need for rudeness and a nasty attitude. After a couple of phone calls when I was sat in the car, we went over to St Georges, where we were seen and, on our way home within the hour. The staff were lovely as well.
Visited Urgent Treatment Centre on November 2022
Wharfedale Hospital has not yet replied.
-
Review titled Wonderful Service
Rated 5 stars out of 5
by Viv - Posted on 17 May 2022
Two super members of staff at mammogram x-ray yesterday. Explained everything clearly, were careful, thoroughly professional. A credit to the NHS.
Visited Breast cancer services on May 2022
Wharfedale Hospital has not yet replied.
-
Review titled Fantastic hospital
Rated 5 stars out of 5
by Graham Harrison - Posted on 12 May 2022
We visited the spinal surgery section, we were treated with respect and consideration, everyone we encountered were so polite and we were delighted with our visit
Visited Don't know on May 2022
Wharfedale Hospital has not yet replied.