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The Montefiore Hospital - Ratings and reviews

Reviews

Displaying 1 to 3 of 3

  1. Review titled Amazing care

    Rated 5 stars out of 5

    by Michael - Posted on 26 May 2023

    I did not know you could go to the Montefiore hospital as an NHS patient. The service was amazing and all the staff looked after me really well. The hospital is spotless and I would definitely recommend to others - thank you

    Visited Orthopaedics on May 2023

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    The Montefiore Hospital has not yet replied.


  2. Review titled Poor Follow-Up

    Rated 2 stars out of 5

    by Simon Brady - Posted on 25 October 2022

    I booked a consultation with a cardiologist last Tuesday and she was meant to refer me for an ultrasound which she has not done. I have no way of contacting her so called the hospital and explained the situation and they referred me to the radiology booking team. They have emailed asking for the referral first so Im just going around in circles, which is really poor customer service for private healthcare which is meant to be better.

    Visited Don't know on October 2022

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    Review titled The Montefiore Hospital

    Replied on 04 July 2023

    Hi Simon, Thank you providing this feedback. Since speaking to us on the phone about your feedback, we are pleased to hear you have had no further issues. Yours sincerely, The Montefiore Hospital Team

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  3. Review titled Very poor service

    Rated 1 star out of 5

    by Ben Coleman - Posted on 25 April 2022

    No communication, then miss out on Op without any notification nor confirmation giving me an explanation. When I called, staff were very rude when I asked for clarity as to why I was not given a pre assessment app bit then cancel op. Il stick with NHS from now on as private hospitals only interested in wealth.

    Visited General Surgery on April 2022

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    Review titled The Montefiore Hospital

    Replied on 04 July 2023

    Hi Ben, We have tried to contact you. If you wish to speak to us regarding this matter, please call us on 01273 828117. Yours sincerely, The Montefiore Hospital Team

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