The Droitwich Spa Hospital - Ratings and reviews
Reviews
-
Review titled Pre-assessment interview.
Rated 5 stars out of 5
by Margaret Aslett - Posted on 07 April 2024
Individual staff I encountered were very professional and courteous. Made me feel at ease throughout the whole experience.
Visited Don't know on March 2024
The Droitwich Spa Hospital has not yet replied.
-
Review titled Excellent treatment
Rated 5 stars out of 5
by Robert CHAMBERS - Posted on 02 April 2024
I was admitted as a NHS patient, for a knee replacement operation. Throughout the procedure and the Physiotherapy treatment have been nothing short of first class. I was very impressed. Treated as a real person, with politeness, care and attention throughout. The review for the operation and the ongoing physiotherapy sessions have improved my health and well being incredibly
Visited Orthopaedics on February 2024
The Droitwich Spa Hospital has not yet replied.
-
Review titled Excellent experience having a gastroscopy procedure.
Rated 5 stars out of 5
by Anonymous - Posted on 21 February 2024
Today I had a gastroscopy procedure at Droitwich Hospital. I was very impressed with my excellent treatment and how well I was looked after. The consultant and his team are first rate - inspiring total confidence. I was offered gentle sedation which meant that the procedure was completely without any pain or discomfort. This team are impressive, caring and highly organised. I was looked after at every stage with a full understanding of how the procedure would be carried out. Results explained fully too. I could not have received better treatment. Thank you.
Visited Diagnostic Endoscopy on February 2024
Review titled The Droitwich Spa Hospital
Replied on 04 April 2024
Many thanks for your lovely feedback regarding your gastroscopy, we will share this with our endoscopy team. Kind regards, Droitwich Spa Hospital
-
Review titled Great experience
Rated 1 star out of 5
by Patrick McGrath - Posted on 08 March 2024
Excellent experience from admission to discharge. Accommodation,Health care and all services were at the highest quality. Special thanks in particular to all surgical, nursing staff and allocated physiotherapist who gave me the motivation , drive and support to progress and complete my recovery
Visited Orthopaedics on December 2023
Review titled The Droitwich Spa Hospital
Replied on 04 April 2024
Thank you for your lovely feedback regarding your stay with us, although the star rating doesn't appear to reflect the comments. If you would like to share any further information please contact me on victoria.kidd@circlehealthgroup.co.uk Kind regards, Droitwich Spa Hospital
-
Review titled Brilliant Consultant
Rated 5 stars out of 5
by Kirsty Okoroafor - Posted on 12 February 2024
Recently had a right posterior total hip replacement at Droitwich Private Hospital. The Consultant from start to finish was excellent, the time scales were amazing and the care and outcome from the operation has been fantastic.
Visited Orthopaedics on November 2023
Review titled The Droitwich Spa Hospital
Replied on 04 April 2024
Many thanks for your lovely feedback, we're so pleased you had a great experience with us. Kind regards, Droitwich Spa Hospital
-
Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 01 November 2023
I cannot praise enough the excellent treatment and care I received when I had surgery at the Droitwich Spa Hospital recently. Everyone was so helpful and caring and friendly. Thank you everyone.
Visited Gynaecology on September 2023
Review titled The Droitwich Spa Hospital
Replied on 05 January 2024
Many thanks for your lovely feedback, we are so pleased you had such a great experience with us. Kind regards, Droitwich Spa Hospital
-
Review titled Complex knee replacement
Rated 5 stars out of 5
by Roger Curnock - Posted on 19 January 2024
Excellent & friendly caring treatment from operation through to physio. Physio treatment & advice was very thorough & effective. Could not fault any aspect of my treatment. Many thanks.
Visited Orthopaedics on August 2023
Review titled The Droitwich Spa Hospital
Replied on 23 January 2024
Thank you for your lovely feedback, we are so thrilled that you were pleased with both your operation and your physio treatment. We hope you are recovering well from your procedure. Kind regards, Droitwich Spa Hospital
-
Review titled Good hospital
Rated 5 stars out of 5
by Anonymous - Posted on 09 September 2023
Everything was very good and friendly very clean good food and friendly staff the car park can be a bit of a problem as it gets crowded
Visited Orthopaedics on July 2023
Review titled The Droitwich Spa Hospital
Replied on 05 January 2024
Thank you very much for your feedback. We are thrilled you found our hospital both clean and our staff friendly, however we apologise you found our car park problematic at times. We are looking at ways in which we can improve this. Kind regards, Droitwich Spa Hospital
-
Review titled Fantastic Hospital
Rated 5 stars out of 5
by Maggie R - Posted on 18 July 2023
From start to end of my medical stay at Droitwich Hospital, I had an excellent experience. I had a full right knee replacement and stayed for 4 days (previously had full left knee replacement at same hospital). The accommodation was first class, with my own room, en-suite, TV and great food. The whole of the staff from consultant to nurses, recovery nurses, night nurses, physiotherapists, admin, porters, catering staff, housekeeping (especially the 2 sisters), were all amazing and nothing was too much trouble. I felt more like a guest than a patient. During my NHS stay I was treated with total respect, care and dignity. The aftercare was brilliant, from physiotherapist to emergency doctor appointment on a Friday afternoon. I would definitely recommend this wonderful hospital and the fabulous staff. Thank you Droitwich Hospital.
Visited General Surgery on May 2023
Review titled The Droitwich Spa Hospital
Replied on 05 January 2024
Many thanks for your lovely feedback, we are thrilled you had such a great experience with us. Kind regards, Droitwich Spa Hospital
-
Review titled Appalling telephone and Appointments system.
Rated 2 stars out of 5
by Peter Vaughan - Posted on 20 April 2023
I had an Appointment at Droitwich at 6.30 pm today. At 5.15 pm today as I was about to leave. they rang to cancel it. My experiences have been just awful. They keep you on the phone for ages, cannot connect you, promises to ring you back just do not happen. They will not use ordinary text messages or e mail. They send you secure messages which do not work. Hopeless.
Visited General Surgery on April 2023
Review titled The Droitwich Spa Hospital
Replied on 30 April 2023
Dear Peter Vaughan, We apologise for the negative experience you have had at Droitwich Spa. We're sorry to hear that you have had difficulty getting through to our staff on the phone. We'll make sure to pass on your concerns to our team and work on improving our communication. Thank you for bringing this to our attention. Kind regards, Droitwich Spa Hospital