Stoke Mandeville Hospital - Ratings and reviews
Reviews
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Review titled Really excellent service
Rated 5 stars out of 5
by Anonymous - Posted on 25 April 2024
So impressed at how efficient and thorough the ophthalmic team have been today. Staff were all friendly, taking time to explain everything and answering all questions. Cannot praise them highly enough.
Visited Ophthalmology on April 2024
Stoke Mandeville Hospital has not yet replied.
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Review titled Don't believe the waiting lists they publish
Rated 1 star out of 5
by Ian R - Posted on 11 April 2024
After suffering for over a year, I was finally referred for surgery by my GP on 3rd April 2023. I chased from June (Initial letter said to contact them in June 2023 if I hadn't heard anything) I was told they hadn't even gotten around to looking at my referral yet. I chased several times after this with no joy. I got progressively worse and in October I had to go back to my GP because I couldn't take it anymore. He changed my referral to urgent. I had a phone consultation with the surgeon at the beginning of December and it was agreed that it was urgent...then radio silence. It's now over a year since my initial referral- the MyPlannedCare website says average waiting time for treatment is 20 weeks. What a joke.
Visited Don't know on April 2024
Stoke Mandeville Hospital has not yet replied.
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Review titled Big Thankyou
Rated 5 stars out of 5
by Michael White - Posted on 02 April 2024
Big Thankyou To Receptionist Nurses Doctor and Radiologist Who helped me on Easter Sunday with what turned out to be a bad outbreak of Arthritis in my right wrist.The prescription you gave me which enabled me to have 6 hours sleep that night best for ages and Support for my wrist Big Big Big Thankyou nhs Michael White
Visited Accident and emergency services on April 2024
Stoke Mandeville Hospital has not yet replied.
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Review titled Poor
Rated 1 star out of 5
by Anonymous - Posted on 26 April 2024
Hi there, I'd like to start this by saying I'm a huge supporter of the NHS and have huge sympathy for the pressure it is currently under. But My experience at Stoke Mandeville has left me distrusting and really questioning my belief in it. I had an awful 10 hour experience in A&E, not because of the wait time but because of the lack of communication from staff and the unnecessary stress that they made me feel because of that. I was then referred to eye casualty, who made me feel completely un listened to, I explained to the doctor of a genetic eye condition that runs in my family and she told me that it was impossible for my mum to have that condition, even though she is being actively treated for it at Moorfields, I think that is a horrendous thing for a doctor to say. I was booked in for a second appointment for a different test and when I arrived the test had not been booked in, I essentially had the same appointment again with a different doctor who was equally as dismissive and seemed like he had not bothered to read anything on my file and just made me feel awful to be honest. It felt like a complete lack of care and has caused me to lose all confidence in Stoke Mandeville. Again I fully appreciate the pressures that the service is under but already as a nervous, anxious person, this experience has really effected me and I wont be coming back to the hospital.
Visited Ophthalmology on April 2024
Stoke Mandeville Hospital has not yet replied.
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Review titled Disappointed
Rated 1 star out of 5
by Anonymous - Posted on 02 April 2024
111 referred me to A&E as I had complex issues. They felt I would get all the tests i needed and a better assessment rather than seeing a GP. I waited almost 4 hours to see GP, who did not examine me correctly or didn't listen. Told me I needed to go and see my own GP, to refer me for scans. When I tried to explain, that I had been trying to get through to the practice and couldn't for over a week. He basically said it was, my fault for living in Aylesbury! He made reference to the Grammer school that it brings in to many people! And something about car parks! I was in pain and shocked by his comments. I had to go home in pain, another night of restless sleep with no help from this Doctor.
Visited Accident and emergency services on April 2024
Stoke Mandeville Hospital has not yet replied.
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Review titled Poor a&e
Rated 2 stars out of 5
by Anonymous - Posted on 21 April 2024
Second visit in two weeks with my elderly mum. Both visits in excess of 7 hours, which seems to be a common experience. Staff generally kind and helpful, but very little information given and no indication of timescales - just left waiting for hours on end. Lots of people lying on trollies in corridors. Not great.
Visited Accident and emergency services on April 2024
Stoke Mandeville Hospital has not yet replied.
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Review titled Adequate but attention to detail needed
Rated 3 stars out of 5
by Mrs Dennis - Posted on 02 April 2024
Whilst we are grateful that our grandson was delivered safely and our daughter recovered from her C-Section. The way in which she was sewn up was a mess. The scar was up and down like a fiddlers elbow and some internal skin protruding from the wound. She will probably have to have further surgery to remove this as it’s affecting her confidence. Her first c section scar was lovely and neat. I wish they could have just taken a little more care. I know they are rushed at getting numbers in and out of theatre and this shows. I’m left disappointed that now my daughter has more appointments looming with 2 young children to care for. Please either take more care or let someone else sew up the patients who is more proficient. Thank you.
Visited Maternity services on March 2024
Stoke Mandeville Hospital has not yet replied.
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Review titled Caring Service
Rated 5 stars out of 5
by Anonymous - Posted on 15 April 2024
I was unable to walk and was advised by my GP to go to A and E at Stoke Mandeville Hospital. I was admitted to the Acute Medical Unit and stayed there whilst I was diagnosed which included blood tests, a CT scan and a MRI scan. The care and attention by doctors and nurses that I received was brilliant. I was diagnosed and put on medication to get me better. After two weeks in hospital I can now walk and have nothing but praise for the care and attention I received. Thank you al
Visited Accident and emergency services on March 2024
Stoke Mandeville Hospital has not yet replied.
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Review titled Poor tyelephonic contact
Rated 4 stars out of 5
by Alan Jeffries - Posted on 11 March 2024
I received a letter giving an appointment date which I needed to change. Numerous 'phone calls were made but the department number to press was impossible to hear. I am now unable to contact anybody to request a change.
Visited Respiratory Medicine on March 2024
Stoke Mandeville Hospital has not yet replied.
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Review titled A&e is horrendous and inhumane
Rated 1 star out of 5
by sarah keen - Posted on 11 February 2024
My 80 year old father has had such bad experience here today. Was bought in at 11am by ambulance with possible broken or dislocated hip. He has a brain tumour also and severe cardiac issues. He wasn’t seen or spoken to for over 6 hours despite me trying to politely talk to staff. No pain relief was given at all until I mentioned it many times. He was eventually taken for xray at 6pm, and had dislocated hip. Put straight back into the corridor. Now awaiting bed so they can operate tomorrow but they say it could be hours for a bed if at all do you are expecting an 80 year old man with all these issues and a dislocated hip with no pain relief since 2pm to sleep in a corridor . Just horrific and not humane
Visited Accident and emergency services on February 2024
Stoke Mandeville Hospital has not yet replied.