Royal Preston Hospital
Sharoe Green Lane North, Fulwood, Preston, Lancashire, PR2 9HTContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Compassionate, caring and excellent care given
Rated 5 stars out of 5
by Anonymous - Posted on 20 February 2024
I was admitted onto the Gynaecology ward after a large bleed and required emergency surgery. I am a nurse myself and the care I experienced went above and beyond to provide for my needs. The nurses and HCAs were caring and took the time to really care about what I needed. The Registrar and SHO that cared for me were so empathetic and explained step by step what was going to happen a long the way. They put me at ease and showed great compassion. Thank you for doing your job so well.
Visited Gynaecology on February 2024
Royal Preston Hospital has not yet replied.
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Review titled calm, caring and professional care
Rated 4 stars out of 5
by Pat and Jim - Posted on 22 February 2024
Although A&E Was busy late Sunday evening the Reception staff were courteous. After about an hour we were called by the Triage nurse. She was very cheerful and reassuring and redressed the wound. We were then directed to Emergency Care. Then examinations, x-ray and treatment were carried out in a calm efficient professional manner. We applaud the Staff. Working long shifts. The work that medical and NHS staff give to us, the public are to be applauded especially through Covid. thank you all.
Visited Accident and emergency services on February 2024
Royal Preston Hospital has not yet replied.
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Review titled Royal preston hospital a+e
Rated 5 stars out of 5
by Pete. - Posted on 18 February 2024
Had to visit rph last night, ankle like a balloon, from receptionist to consultant and everyone in between treated me so well, kept me fully informed of procedures and treatment all along the way, the staff was super busy in there but remained so professional even dealing with some challenging individuals, cannot thank staff enough should be proud of yourselves.
Visited Accident and emergency services on February 2024
Royal Preston Hospital has not yet replied.
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Review titled Great Care
Rated 5 stars out of 5
by Anonymous - Posted on 01 March 2024
Well looked after in an emergency situation that went missed by another Trust , it was great to have the Preston team find and resolve my Urology issue professionally. The team have to be the best in our area, which sadly may mean they may be the busiest but be assure the attention to details, patient communication and care is extemporary
Visited Urology on February 2024
Royal Preston Hospital has not yet replied.
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Review titled Best care possible
Rated 5 stars out of 5
by Yvonne Potter - Posted on 27 March 2024
At the beginning of February I fell and broke my hip, I was taken to Preston Royal Infirmary , from the moment I arrived I received the best care and attention possible. After being examined I was taken to Major Trauma ward. The nurses and doctors were exceptionally caring and my operation was explained in great detail. After the operation the care and physio were excellent. I spent 12 days there. Thank you for taking such good care of me. I’m a 79 yr old lady.
Visited Major trauma on February 2024
Royal Preston Hospital has not yet replied.
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Review titled Surgical assessment unit ward 4 royal Preston hospital
Rated 4 stars out of 5
by Anonymous - Posted on 13 January 2024
My partner was referred to the SAU at Royal Preston via Chorley Urgent Care follow an infection to an injury. I cannot speak highly enough of the team on the ward. Despite being extremely busy they attended to my partner with efficiency and more importantly care and kindness. The team work and organisation was clear to see. I hope the trust recognises what a brilliant team they have on the SAU and all the hard work they put in. Can’t thank them enough.
Visited General Medicine on January 2024
Royal Preston Hospital has not yet replied.
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Review titled Great Service - Deserves Credit
Rated 5 stars out of 5
by Bob - Posted on 29 January 2024
The National Health Service comes in for much negative criticism - so I'm pleased to give some very positive feedback. I visited Ward 21 on 28 Jan - the whole service from first contact, the discussion with the consultant, the subsequent scan - this was faultless, and a credit to both hospital and the National Health Service. It is a pity I cannot name names on this review - but maybe the people will know who they are if they see this review.
Visited Stroke on January 2024
Royal Preston Hospital has not yet replied.
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Review titled Efficient and friendly xray department
Rated 4 stars out of 5
by JJM - Posted on 24 December 2023
Visited xray for an Ultrasound Scan of my abdomen. Seen on time and soon put at my ease. I had fasted for 4 hours before the event. The Specialist Doctor and her Assistant completed the scan easily and a verbal report said things were ok. Will look forward to the report!
Visited Diagnostic Physiological Measurement on December 2023
Review titled Royal Preston Hospital
Replied on 28 December 2023
Good evening, Thank you for taking the time to provide your feedback which has been shared with the department. Kind Regards
Provided by Care opinion
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Review titled Kind and courteous.
Rated 5 stars out of 5
by Anthony Bates. - Posted on 14 December 2023
The dressing department was very kind and gentle and caring and I felt at ease whilst I was getting my dressing changed and skin graft checked out.
Visited General Medicine on December 2023
Review titled Royal Preston Hospital
Replied on 28 December 2023
Good afternoon, Thank you for taking the time to provide your comments which I can confirm have been shared with the department. Kind Regards
Provided by Care opinion
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Review titled Excellent, cannot fault
Rated 5 stars out of 5
by Carol Walker - Posted on 27 December 2023
I had my annual appointment for my Meniere's today and cannot fault the ENT department at Preston at all. The consultant saw me immediately I arrived, I was then sent for a hearing test and barely had time to sit down before I was called through, and ditto when I returned to see the consultant after my test. From reception staff through to the consultant everyone was polite, friendly and ultra efficient, and this is the second year on the trot that it has been so. I absolutely cannot fault the department at all, they were excellent from start to finish, so much so that I had to leave this review I was so impressed.
Visited Ear, Nose & Throat on December 2023
Review titled Royal Preston Hospital
Replied on 28 December 2023
Good evening, Thank you for taking the time to provide your comments following your recent visit to the ENT department at Royal Preston Hospital. I will ensure that your kind comments are shared with the department now. Kind Regards
Provided by Care opinion
Information supplied by Lancashire Teaching Hospitals NHS Foundation Trust