Oaklands Hospital - Ratings and reviews
Reviews
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Review titled Poor practice
Rated 1 star out of 5
by Phil Parker - Posted on 01 July 2022
Hospital lost my paperwork at one point , then a week before surgery due date had it cancelled without proper explanation over the phone and was passed on to another hospital to start all over again , really feel let down by Oaklands Hospital .
Visited Don't know on June 2022
Review titled Oaklands Hospital
Replied on 06 July 2022
Thank you for taking the time to leave your feedback. I am sorry to hear of the experience you had whilst waiting for your surgery at the Oaklands. I will pass on the feedback to the relevant teams so that this can be reviewed. We are sorry to disappoint on this occasion, however, if I can be of any further assistance then please do not hesitate to contact me directly. My email address is Kath.fishwick@ramsayhealth.co.uk Kind regards Kath Fishwick PA to Hospital Director.
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Review titled Absolutely terrible
Rated 1 star out of 5
by Anonymous - Posted on 30 May 2022
Everything about my experience with this hospital has been terrible. When I was referred from my GP I had a telephone consultation, from there I was sent for a scan, a month after I rang up as I hadn't received a follow up and was told that I should have booked one myself (which I was never advised of). During my follow up I was told I would need an operation which would be in approximately two months. Two months later, nothing, so I called again and it hadn't even been booked!! Another two months to wait now as that was the earliest appointment. Then after waiting six months since my initial telephone consultation, the day before my operation I was called to say that it had been cancelled as the anesthesiologist wasn't available but they could not tell me when my appointment would now be. I am currently an hour and 46 minutes into waiting for someone to answer the phone trying to get some answers.
Visited Gynaecology on May 2022
Review titled Oaklands Hospital
Replied on 30 June 2022
Thank you for taking the time to leave your feedback. I am sorry to hear of the problems you have encountered. Should you wish me to assist you in any way, please do contact me directly at Kath.fishwick@ramsayhealth.co.uk as I will need to take some details from you in order to permit me to investigate. Kind regards Kath Fishwick PA to Hospital Director