Liverpool Women's NHS Foundation Trust - Ratings and reviews
Reviews
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Review titled Still waiting for results after surgery
by Balletshoes17 - Posted on 15 December 2023
I had surgery 4 months ago and was told after the surgery that I would have a follow-up appointment within 4 months after I had the MRI that I needed. I had the MRI 3 months ago and I am still waiting for the results, and there seems to be no appointment in sight. It’s getting ridiculous and isn’t fair when anxiety is already high about what the results could potentially be.
Visited September 2023
Provided by Care opinion
Liverpool Women's NHS Foundation Trust has not yet replied.
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Review titled Dedicated staff
Rated 5 stars out of 5
by Anonymous - Posted on 27 September 2023
I stayed in the hospital from 10th till 15th September 2023. The care I had was very overwhelmed me from each of the staff who cared for me. As a first time mother I had lots of worries before my baby girl was born. All the staff were reassuring and very caring towards me. I don’t know all the names of staff, but all the midwifes and doctors who took care of me were great, some of them went beyond to help me to welcome our baby girl on 12th of September 2023, especial mention to the doctor who helped me to deliver my baby girl. After giving birth of my baby girl, I had major blood loss. Huge thank you to everyone who saved my life on the day. Thank you, please keep the good job.
Visited Maternity services on September 2023
Review titled Liverpool Women's NHS Foundation Trust
Replied on 19 October 2023
many thanks for this lovely feedback
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Review titled Pregnancy
Rated 1 star out of 5
by Anonymous - Posted on 16 September 2023
The worst hospital you could come to I wouldn't advise any pregnant woman to come here.. left me for 3 days cause they had no beds.. dr told me if they brought my baby c section it could possible cause autism and adhd at 37 weeks but they had already started me of at 37 weeks so no matter what I was already in labour! Because of those drs.. 24 hours later still no bed on labour ward.. c section was offered pushed back because of hand over pushed back because they don't think they should over night If you want to be treated with proper car and respect for you and your baby wellfare do not come here
Visited Don't know on September 2023
Review titled Liverpool Women's NHS Foundation Trust
Replied on 19 October 2023
hello, I am sorry to hear of your experience here. Can you please contact us directly at pals@lwh.nhs.uk
Provided by Care opinion
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Review titled Bad service
Rated 2 stars out of 5
by MOH - Posted on 27 September 2023
We been waiting for over 2h to see a Consultant as my wife is in 37w pregnant , she is in apain . Can't even sit down or standing. We have ended walked home without seeing a Consultant because the pain and my wife needs to lay on her back. After on We had a call from a Consultant I believe saying that she need to go back and might be time waiting . When I told her that she can't wait for soo long .she just jeep saying she need to be seen .and I am keep saying can you book appointments.she said just walk into emergency Dep. Felt like she us just doesn't listen .
Visited Maternity services on September 2023
Review titled Liverpool Women's NHS Foundation Trust
Replied on 19 October 2023
hello, I am sorry to hear of your here. Can you please ask your wife to contact us directly at pals@lwh.nhs.uk
Provided by Care opinion
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Review titled Waiting time for scan
by festivityrz73 - Posted on 08 August 2023
I have been told my sample of urine was contaminated and I need to pick up another sample. I have excruciating back pain and have a high risk pregnancy and I still have not had a scan yet to see if baby is ok. My friend who is also under this hospital due 2 days after me has already had a scan and knows the gender of her baby. Meanwhile I have to wait a further week for a scan due to my urine sample being contaminated. Very disappointed
Visited August 2023
Provided by Care opinion
Review titled Liverpool Women's NHS Foundation Trust
Replied on 17 August 2023
Thank you for providing your feedback and we are sorry that you have faced some difficulties. To enable us to assist you to get this or any other issue rectified, please contact our PALS Team via email on PALS@lwh.nhs.uk who will look into your case for you, and put you in touch with staff members who can assist.
Provided by Care opinion
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Review titled Not being listened to
by maytc87 - Posted on 09 August 2023
I had my baby two weeks ago and had a lovely pool birth. The problems started afterwards when I had a large bleed over 1000mls which was dealt with quickly. The next morning I had to wait 5 hours to be discharged, they told me my iron level was down to 85 and I needed to take oral iron. I explained that I couldn’t take oral iron. In my first pregnancy I needed an iron infusion, but no one listened to me. After being sent home I contacted my GP to get some iron as this was not given to me, my GP was astonished that I was not given an iron infusion before I left the hospital. Also the iron level documented on my discharge was one that was taken weeks before my delivery My GP has since spoken to the hospital and I’ve now been contacted to go back in for an iron infusion. This all could have been avoided if someone had listened to me and understood that I cannot take oral iron.
Visited July 2023
Provided by Care opinion
Liverpool Women's NHS Foundation Trust has not yet replied.
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Review titled Sent home with an infection
by Lj_016 - Posted on 07 July 2023
Absolutely disgraceful hospital service, in my view. Sent home with an infection same day as giving birth, which has now led to life threatening condition and a result in surgery being needed.
Visited June 2023
Provided by Care opinion
Liverpool Women's NHS Foundation Trust has not yet replied.
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Review titled I've waited far too long
Rated 2 stars out of 5
by Joanne McCall - Posted on 22 February 2024
I was referred to Gynae back in March 2022. I waited a year to even be seen. In the meantime I had to visit A&E at Aintree due to the excruciating pain I was in. The consultant refused to look at the ultrasound diagnosing my condition and ordered one of his own. I had that in June 2023 and have yet to be called for a follow up appointment. I am in constant daily pain and prescribed morphine by my GP. Its ruined my life and my health is in tatters. I felt dismissed by the consultant I saw who never even looked at my extensive medical history at the same hospital and he couldn't access my previous ultrasound and ordered another. That was 8 months ago. I feel so let down and no doubt will have my life in immediate danger before I am even acknowledged or treated. This is not acceptable.
Visited Gynaecology on June 2023
Liverpool Women's NHS Foundation Trust has not yet replied.
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Review titled Friendly Professionals
Rated 5 stars out of 5
by Anonymous - Posted on 12 June 2023
Attended for imaging and gynaecology clinic . All staff I came into contact with were friendly and professional and put me at my ease . Dignity was preserved throughout and I was very happy with the service provided . Thank you .
Visited Gynaecology on June 2023
Review titled Liverpool Women's NHS Foundation Trust
Replied on 21 June 2023
thank you so much for your feedback which I have shared with the teams
Provided by Care opinion
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Review titled Poor maternity experience
by Kutu21 - Posted on 05 July 2023
I am writing this message about my experience with Liverpool women hospitals midwives - the ones that take care of the baby and mom on their first days together. I had a really had a bad experience with them one morning in June and with the night shift staff. It is my first time being a mom and my first time breastfeeding. I had one midwife who came to me at night on Thursday because my baby was crying so much and I don’t know how to calm him down. They took my baby off me in a way I didn't like and shouted at me that I was breastfeeding in wrong position, suggesting that I didn’t understand English. That made me so sad and I really was so tired because I hadn’t slept from the day I give birth as the other midwives when I asked for pain relief didn't come back for up to 2 hours. Also they were so rude with my husband, telling him we will not open the door for you if you go outside even for toilet but he needs to stay with me. We have no family here and I am so tired, that was really rude and a shame. I will never forget what happened for me in my last day in hospital and first time as mom.
Visited June 2023
Provided by Care opinion
Review titled Liverpool Women's NHS Foundation Trust
Replied on 17 August 2023
Thank you for taking the time to post about your experience. We have fed this back to our Maternity Department Leaders for their reflection and learning, however, if you would like us to look further into the specifics of your individual case, please contact our PALS Team via email on PALS@lwh.nhs.uk so we can take your patient details.
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