Ipswich Hospital - Ratings and reviews
Reviews
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Review titled Disgraceful 6.5 Hour Wait In A&E
Rated 1 star out of 5
by Anonymous - Posted on 16 April 2024
Called 111 who advised to go straight to A&E and booked a slot. Arrived on time to an uncaring attitude from overwhelmed staff. Triage was not private as was carried out in a public corridor near the reception desk for all to hear-breaching patient confidentiality! Waited and waited in considerable pain which fell on deaf ears. Staff were beyond slow, uncaring, unhelpful and quite honestly couldn’t care less. 6.5 hours after entering A&E I was finally seen by a doctor who was dismissive and advised to ask my GP for a scan. I advised politely of the wait time and why he couldn’t send me for one, his response “this is the A&E dept, not ultrasound “ Absolutely disgraceful response!! Complete waste of time, no sleep and an awful experience.
Visited Accident and emergency services on April 2024
Ipswich Hospital has not yet replied.
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Review titled Fantastic care and treatment with human touch
Rated 5 stars out of 5
by Kelvin - Posted on 26 April 2024
Attended today for day surgery in the Raedwald ward . Was greeted in a timely manner by my lovely nurse (not allowed to use name but you know who you are ) - enjoy Greece ! . Given a nice clean room and checked up on by another very attentive nurse checking on me regularly . Both were chatty making me feel really at ease . Surgery was completed in a quick time and there was very little waiting . I was kept completely informed at every stage of the day and was provided with coffee and toast following the surgery . Out by just after lunch . The doctor was professional and done a great job but the personal touch and true care of these nurses is what makes the NHS. I know there are parts of the NHS that require improvements but the commitment these two had was clear to see today and I can’t thank you enough . You’re a bloody credit to your organisation and long may it continue . Thankyou ladies x x
Visited Urology on April 2024
Ipswich Hospital has not yet replied.
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Review titled Professional
Rated 5 stars out of 5
by Joanne Kemp - Posted on 26 April 2024
I have not attended a hospital for at least 20years, I have never been to Ipswich Hospital. I was a day patient and every member of staff I met was Professional, Kind, Informative and compassionate, the hospital was clean and there was no litter inside or out as far as I could see. I was very nervous and this by all who attended me was taken into consideration. I probably will never have to go back to this hospital but if I did there certainly would be no anxiety. My procedure was dealt with in a calm and respectful way and I was informed every step of the way as to what was happening. The theatre staff, recovery staff, outpatient ward and my surgeon were exemplary. Thank you. Joanne Kemp
Visited Don't know on April 2024
Ipswich Hospital has not yet replied.
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Review titled Great A&E childrens service
Rated 5 stars out of 5
by Burton - Posted on 29 April 2024
Such a wonderful team. Seen in childrens accident and emergency within 15 minutes and sent to the urgent treatment centre next door to have treatment. Seen/assessed/head glued with lots if advise and care and support. Home within 2 hours. Great service by some really caring professionals who. Really took their time to calm a panick striken mother.
Visited Accident and emergency services on April 2024
Ipswich Hospital has not yet replied.
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Review titled Wonderful care
Rated 5 stars out of 5
by Rachel - Posted on 26 March 2024
Having been highly anxious to attend this appointment due to historic issues, the staff went above and beyond with their kindness and consideration during my appointment. They really were brilliant, the hospital was clean and I waited no more than 5 minutes until being called. Thanks Stour Ward. And thanks to the NHS.
Visited Gynaecology on March 2024
Ipswich Hospital has not yet replied.
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Review titled Great service and attention
Rated 5 stars out of 5
by Mrs Patricia Fuller - Posted on 26 March 2024
I entered by ambulance with infected colon, every test was done and the doctors and staff could not have been more kind. They did all they could to make my problem easier to cope with and I can honestly recommend, and thank everyone who dealt with me, from the doctors, nurses, and everyone else who looked after my needs. they had lots of smiles and nothing was too much trouble for them. I went home feeling confident that they had done all they could to help me over the crisis. A big thank-you once again Ipswich Hospital, I really appreciate your dedication.
Visited Gastrointestinal and Liver services on March 2024
Ipswich Hospital has not yet replied.
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Review titled Help when needed
Rated 5 stars out of 5
by Mr Nigel Long - Posted on 20 March 2024
I was referred by my opticions for having very high pressure in my left eye. I received a hospital appointment within 2 hours, received a diagnosis and given medication to reduce the pressure. I left feeling much better. Thanks for everyone who looked after me.
Visited Ophthalmology on March 2024
Ipswich Hospital has not yet replied.
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Review titled Great service
Rated 5 stars out of 5
by KevinReeve - Posted on 17 March 2024
Ambulance called to my Father-in-law who had fallen. In Felixstowe Suffolk. The two staff that came out to him were both so professional and Kind. I would like an acknowledgement of this note please. As these two people were exceptional. They need mentioning.
Visited Accident and emergency services on March 2024
Ipswich Hospital has not yet replied.
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Review titled Very profesional , kind with lots of empathy
Rated 5 stars out of 5
by Chris Mcgregor - Posted on 06 April 2024
I was lucky enough to have Physio treatment whilst on Saxmundham & Shotley wards . The treatment I had was amazing and helped me so much . I cant thank the young ladies and Physio team enough for their help which certainly helped me .
Visited Physiotherapy on March 2024
Ipswich Hospital has not yet replied.
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Review titled Wonderful staff
Rated 5 stars out of 5
by Chris Mcgregor - Posted on 06 April 2024
I was on Saxmundham Ward & Shotley Ward and my stay was very much helped by all the staff from kindness to empathy and general care. They all seem to work so well as a team and I cannot praise them enough .
Visited Chronic Obstructive Pulmonary Disease on March 2024
Ipswich Hospital has not yet replied.