Ilkeston Community Hospital
Heanor Road, Ilkeston, Derbyshire, DE7 8LNContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Brilliant service
Rated 5 stars out of 5
by Anonymous - Posted on 06 October 2022
Thank you so much for the efficient service you provided, dealing with my grandaughters arm, which she fell on at school, now in a splint as it was fractured, we are so grateful for your patience and care and professionalism, thank you again! Xx
Visited Urgent Treatment Centre on October 2022
Review titled Ilkeston Community Hospital
Replied on 17 October 2022
Hello, Thank you for your feedback regarding your recent visit to Ilkeston Community Hospital with your granddaughter. I am pleased to read that you found the staff to show patience, care and professionalism. I hope that your granddaughter is recovering well, and I will pass your kind comments onto the relevant managers to share with the staff. Thank you
Provided by Care opinion
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Review titled Great care
Rated 5 stars out of 5
by Alison - Posted on 27 August 2022
Attended and was greeted by lovely receptionist, nursing team were professional, knowledgeable, kind and care delivered in timely manner, thank you much
Visited Urgent Treatment Centre on August 2022
Review titled Ilkeston Community Hospital
Replied on 05 September 2022
Hello, Thank you for your feedback regarding your recent visit to Ilkeston Community Hospital. I am pleased to read that you found the staff lovely, professional and kind. I will pass your kind comments onto the relevant managers to share with the staff.
Provided by Care opinion
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Review titled Fantastic service
Rated 5 stars out of 5
by Julie Golding - Posted on 09 August 2022
Took my 95 year old dad here when I visited him and found he had an extremely swollen inflamed hand, despite not going through 111 and getting an appointment time we were welcomed and dealt with very quickly - 50 minutes from walking in until we left with wound dressed and antibiotic prescription sent to our local pharmacy ! We need more places like this around the country, please keep up the good work!
Visited Urgent Treatment Centre on August 2022
Review titled Ilkeston Community Hospital
Replied on 05 September 2022
Hello, Thank you for your feedback regarding your recent visit to Ilkeston Community Hospital. I am pleased to read that your dad was treated quickly. I hope that your dad's hand is healing well and I will pass your kind comments onto the relevant managers to share with the staff.
Provided by Care opinion
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Review titled Fantastic service
Rated 5 stars out of 5
by MALCOLM DEAN - Posted on 12 August 2022
Attended for minor surgery with general anaesthetic. Wonderful staff in all departments. Putting me at ease & discussing all aspects of the operation. Great hospital easy parking efficient & very friendly staff ! 10 out 0f 10 Regards & Thanks
Visited General Surgery on August 2022
Review titled Ilkeston Community Hospital
Replied on 05 September 2022
Hello, Thank you for your feedback regarding your recent visit to Ilkeston Community Hospital. I am pleased to read that you found the staff wonderful. I hope that you are recovering well from the operation and I will pass your kind comments onto the relevant managers to share with the staff.
Provided by Care opinion
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Review titled Excellent Service
Rated 5 stars out of 5
by Alison - Posted on 13 June 2022
Received excellent service. 111 made appt for possible broken foot. Check, X-ray and advice all done in just over an hour. Friendly staff. Efficient and well organised. Never used the treatment centre before but will certainly use again if I have to
Visited Urgent Treatment Centre on June 2022
Review titled Ilkeston Community Hospital
Replied on 22 June 2022
Thank you so much for taking the time to provide this excellent feedback about our UTC at Ilkeston Hospital. I am pleased you had a good experience and hope you are continuing to recover. We try our best to provide a high level of friendly and timely care and we are always encouraged when patients take the time to tell us how we did. I will ensure the team are made aware of your comments. Kind regards
Provided by Care opinion
Information supplied by Derbyshire Community Health Services NHS Foundation Trust