Harrogate District Hospital
Lancaster Park Road, Harrogate, North Yorkshire, HG2 7SXContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Endoscopy Dept
Rated 5 stars out of 5
by Anonymous - Posted on 12 June 2024
Excellent caring team. Can’t thank them enough. The reception staff, nurses and the doctor were all very kind.
Visited Diagnostic Endoscopy on June 2024
Harrogate District Hospital has not yet replied.
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Review titled Good experience
Rated 5 stars out of 5
by Anonymous - Posted on 17 May 2024
I attended for a gastroscopy today. I was very anxious but all the staff I dealt with were kind, caring and reassuring. Everything was explained carefully and I can’t fault anything. The consultant was also friendly, kind and put me at ease.
Visited Diagnostic Endoscopy on May 2024
Harrogate District Hospital has not yet replied.
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Review titled Shocking
Rated 1 star out of 5
by Pam Broadley - Posted on 08 May 2024
Shocking experience at Harrogate A&E today. Came in with my 89 year old Dad who had a fall and was suffering from chest pains. Initially seen by triage quite quickly but 5 hours later still in a the hospital. Told my dad had one person in front of him, but then watched Dr after Dr call different people through who were nowhere near as poorly as my dad. After 7 hours of not being seen, we left, my Dad had had enough. Absolutely disgraceful treatment of a man who has paid into the NI all his life!!
Visited Accident and emergency services on May 2024
Harrogate District Hospital has not yet replied.
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Review titled Amazing team
Rated 5 stars out of 5
by Elizabeth Cowie - Posted on 12 May 2024
It was necessary to have a colonoscopy to diagnose a recent problem. My appointment was made quickly and l received every care and attention from nurses and consultant in charge. Great consideration for my well-being and comfort.
Visited Colorectal cancer services on May 2024
Harrogate District Hospital has not yet replied.
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Review titled Amazing care
Rated 5 stars out of 5
by Susan - Posted on 13 June 2024
From the beginning of my journey with the Orthopaedic team and colleagues I experienced 200% care. I cannot praise this department enough. I was put at ease , consultant took great care explaining procedure and loved the fact everyone introduced themselves and explained what they were doing and why. Would like to say a huge thank you to them all and they are a credit to the NHS.
Visited Orthopaedics on May 2024
Harrogate District Hospital has not yet replied.
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Review titled Zero Compassion&Care
Rated 1 star out of 5
by Anonymous - Posted on 29 May 2024
Dreadful experience and zero care&compassion from A&E department. Rude and uncaring staff who had no respect for patients yet complain when they don’t receive any? Ambulance crew were amazing but it all went downhill once we arrived.
Visited Accident and emergency services on May 2024
Harrogate District Hospital has not yet replied.
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Review titled Outstanding staff
Rated 5 stars out of 5
by Erc Welsby - Posted on 07 May 2024
I was brought to A and E by ambulance after a heavy fall outside. I was seen and given tests, pain treatment and x-rays by care staff, and eventually saw a doctor who confirmed a fracture to my shoulder, and fitted me with a special sling to immobilise the shoulder whle it healed. I would have been allowed to go home at that point, but I passed out, so I was kept in for tests and observation until the following afternoon when I was allowed home. I could see for myself how busy A and E was. I had a long wait, but staff were working flat out to deal wth many patients. All the staff I saw were patient, cheerful and kind in spite of the pressure they were under, and I am grateful for the care I received.
Visited Accident and emergency services on May 2024
Harrogate District Hospital has not yet replied.
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Review titled speedy care
Rated 5 stars out of 5
by Elizabeth Cowie - Posted on 15 April 2024
l brought my son to emergency on Sunday morning with abdominal pain which sounded like appendicitis and after thorough diagnostic procedures it was confirmed as appendicitis and it was necessary to remove the appendix. That evening he was operated on and today 24 hours later he was discharged. Well done to all concerned, such care, attention and efficiency. Amazing, could not have received better care. Thanks to everyone.
Visited Accident and emergency services on April 2024
Harrogate District Hospital has not yet replied.
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Review titled Super Hospital
Rated 5 stars out of 5
by Yvonne Ursell - Posted on 16 March 2024
I was looked after well, treated with kindness and respect. Every step of my operation and details explained in full. I was in as a day patient and if I could I would always come here for any treatment in future. 10/10 If I could I would say 20/10 Fantastic staff from moment we walked in until we left. Very impressed . Big thanks to everyone Harrogate Hospital. 😃
Visited Orthopaedics on March 2024
Harrogate District Hospital has not yet replied.
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Review titled Filthy
Rated 3 stars out of 5
by MaggyC - Posted on 05 March 2024
We were quite pleased, today, to get a (tight) parking space as soon as we got upstairs in the multi-storey. But does anyone ever clean the stairwell? It's filthy, old leaves (from last Autumn?) and mud all over the deck... the paint peeling, the entrance dark... must be a cracker going in and out at night if you're a lone female... not scary at all... If I get replies defending the hospital, saying that this is a concession and not their responsibility then that's worse. There'll be a contract. That contract either mentions keeping the place clean or it doesn't. If it does then no-one is checking and if it doesn't mention cleanliness then why doesn't it?
Visited Don't know on March 2024
Harrogate District Hospital has not yet replied.
Information supplied by Harrogate and District NHS Foundation Trust