Edgware Community Hospital
Burnt Oak Broadway, Edgware, Middlesex, HA8 0ADContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled My journey from hoist to walking
by castoree75 - Posted on 27 July 2023
I had a major stroke which affected my entire life, including movement and speech. I arrived at the NRC able to speak, but using a hoist and unable to do basic things such as using my mobile and writing, and feeling very sad. In my 10 weeks here, I was taken from the hoist to the sara study, and eventually using a tripod to walk; I am leaving tomorrow with the ability to use my mobile phone as normal, such as replying to emails and scrolling online, and I will walk out using an aid. This is all thanks to the wonderful and encouraging physios here! The nursing staff and HCAs are exemplary - they have been very kind and patient; I love them all and will miss them! My only recommendation is that there is more entertainment at the weekends as it is very lonely. Volunteers that could do activities with the patients would be much appreciated.
Visited April 2023
Provided by Care opinion
Edgware Community Hospital has not yet replied.
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Review titled Blood glucose test
Rated 1 star out of 5
by Thuvaraka Sutharshan - Posted on 12 April 2023
Went for glucose blood test as I’m pregnant, But the test results was not received from the lab. So that I had to do the test again. Very bad experience
Visited Don't know on March 2023
Edgware Community Hospital has not yet replied.
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Review titled Wonderful services
by Sibling Love - Posted on 28 June 2023
In March my brother had a stroke. He was rushed to Queens Square hospital where he was in ICU for a few days. From there he went to the Royal Free Hospital in Hampstead for a few weeks then on to the most amazing rehabilitation centre called NRC in Edgware. Whilst there he had a whole team of wonderful people who taught him to walk, speak, write, read, make food, care for himself, to wash and dress. They helped with his thoughts and feelings and taught new ways to do things for himself. We will be eternally grateful to every person who cared for him from March up until the day he left rehab in June. When he left rehab, a wonderful social services care package was set up for him and continuing therapies are being held in his new home. The care and support we have received throughout this difficult time has been and continues to be wonderful.
Visited March 2023
Provided by Care opinion
Review titled Edgware Community Hospital
Replied on 29 June 2023
Dear SiblingLove Thank you for taking the time to give the NRC feedback. It means a lot to us to receive such praise and I will share it with the team and others you are involved in our service as well as the patient experience team. I am pleased that the NRC have made a difference in your brothers journey to regain his independence. We are always happy to see patients again if he wants to visit us in the future. Nadia Jeffries Clinical lead rehabilitation
Provided by Care opinion
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Review titled Positive experience
Rated 5 stars out of 5
by Freddy Kater - Posted on 22 March 2023
Visited ophthalmology dept this morning for assessment re. possible cataract surgery. Was happy with treatment and advice given. In and out of department within an hour.. Never felt rushed. Thank you . Masks were worn by staff and handed out at reception.
Visited Ophthalmology on March 2023
Edgware Community Hospital has not yet replied.
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Review titled She has gone the extra mile to make my Dad comfortable
by rajvc23 - Posted on 04 April 2023
Hi All, I would like to thank Joanna from Neuro Rehab Centre in Edgware for all the support she has offered since my Dad has been released from Hospital. She has gone the extra mile to make my Dad comfortable at home. God bless!!
Visited March 2023
Provided by Care opinion
Review titled Edgware Community Hospital
Replied on 11 April 2023
Thank you @rajvc23 for your comments about the support provided by Joanna for your father after he came home from hospital. We are pleased that she was able to make him comfortable.
Provided by Care opinion
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Review titled Recovery after stroke
by horologiumhg66 - Posted on 19 May 2023
Much improved since receiving physiotherapy treatment: from needing to be fully hoisted to ability to walk using walking frame. Excellent services received from physiotherapists. They are both very caring and dedicated. Many thanks.
Visited February 2023
Provided by Care opinion
Review titled Edgware Community Hospital
Replied on 30 May 2023
Dear horologiumhg66 Thank you for taking the time to write and let us know the impact the service has had on supporting you to get back to walking. I remember coming to see you at home for an assessment on the "snow day" and understanding how different your home set up had to be for you since being discharged from hospital. I am so glad that you have been supported to get back to walking with a frame. The team have commented on your commitment and your wife's support in getting to this point - thank you for taking a hugely active part in your recovery. Kind Regards Rakhee Prema on behalf of the community neurological conditions management team
Provided by Care opinion
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Review titled Would have expected a little more respect
by Tee123 - Posted on 27 February 2023
I had an appointment at the Edgware Breast screening unit for a routine mammogram. The radiographer was very businesslike and just uncaring. Asked me why I was crying - firstly I had facial cancer surgery over three months, and found the experience very emotional. I suffer from scoliosis and the radiographer pushed and prodded me into the most uncomfortable positions and made the machine so high I needed to stand on my toes. I came out of this unpleasant screening with backache that is totally unbearable and am now still on anti inflammatory drugs. I also will mention that I am 70 years old and would have expected a little more respect.
Visited February 2023
Provided by Care opinion
Edgware Community Hospital has not yet replied.
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Review titled Given time and support
by hydraqb44 - Posted on 26 January 2023
I had a stroke 3 and a half months ago. I have been in rehab for 1 month. This is the first time I had a chance to sleep in 2 months. The unit allowed me to move at my own pace. There was no need to speed my development. I am now slower than I once was. I felt a feeling of family within the unit, everybody had time for me and the service and support was really good.
Visited January 2023
Provided by Care opinion
Edgware Community Hospital has not yet replied.
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Review titled Blood test reception
Rated 5 stars out of 5
by Anonymous - Posted on 31 January 2023
Hi, just went for my blood test at Edware comunity hospital, lady at the reception is extremely rude, she is very rude with elderly people too, very loude and extremely rude.
Visited Ophthalmology on January 2023
Edgware Community Hospital has not yet replied.
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Review titled Helped to walk again
by lionkn58 - Posted on 12 April 2023
I came in to the NRC because I had b12 deficiency and spinal nerve damage. When I arrived I was in a wheelchair and could not walk. I was in a lot of pain all the time. Day by day I pushed my self to do the physio and the physio team also encouraged me to keep trying even though the pain was unbearable when trying to stand up and walk. Slowly I improved with the encouragement and help from the physio team and I was able to get out of wheel chair and use the zimmer frame. After a short while I then became able to walk slowly with a stick and I am improving still with my balance. Coming here has made me able to walk again. Thanks to all the staff that helped me through this journey.
Visited January 2023
Provided by Care opinion
Review titled Edgware Community Hospital
Replied on 20 April 2023
Dear lionkn58 Thank you for taking time to give feedback on your experience at the NRC. I am pleased to read that with physiotherapy, encouragement and your hard work, you made a good recovery and were able to walk. I hope that you are continuing with this recovery at home. If you have any suggestions on improvements we can make, please do let us know. Nadia Jeffries Clinical Lead Rehabilitation Royal Free Neurological Rehabilitation Centre
Provided by Care opinion
Information supplied by Royal Free London NHS Foundation Trust