Corbett Hospital
Vicarage Road, Stourbridge, West Midlands, DY8 4JBContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Failure in communicating with me as a patient
Rated 3 stars out of 5
by Anonymous - Posted on 30 June 2023
I have had to wait since March 2023 to be seen regarding a blemish on my leg which suddenly grew and became darker and uneven in colour. After going back to my GP about the non- communication from dermatology. She acted swiftly and l was seen by a hospital Dr who was very helpful and pleasant and confirmed a biopsy was necessary. I notice from your leaflet that an appointment would be made whilst at the clinic. I have heard nothing yet and the Dermatology dept is not answering the phone after several days of ringing them. As my family has a history of stomach, womb,bone,bowel and lung cancer surely l can get more assurance and communication than l am experiencing. I feel very much as if there is no help available.
Visited Dermatology on March 2023
Review titled Corbett Hospital
Replied on 07 July 2023
Thank you for your feedback about your experience with our Dermatology department. We are sorry to hear about the difficulty you are experiencing when trying to contact our Dermatology department. It is difficult to comment on your specific case without your details and reviewing your medical notes. We strongly urge you to contact our Patient Advice and Liaison Service (PALS) by freephone 0800 073 0510 or email dgft.pals@nhs.net who will assist you further. Best wishes, Patient Experience Team
Provided by Care opinion
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Review titled Very professional and punctual.
Rated 5 stars out of 5
by Paul Drinkwater - Posted on 23 February 2023
Visited Dermatology dept. Nurse and consultant very professional, friendly and thorough. Seen on time. Thanks.
Visited Dermatology on February 2023
Review titled Corbett Hospital
Replied on 01 March 2023
Thank you for taking the time to tell us about your experience in the Dermatology Department at our hospital. We are pleased to hear that you received excellent care and treatment from the Nurse and Consultant who attended to you and rated our services as five star. We have shared your kind comments with the team and senior management who will be thrilled to hear of them. All the best and take care. Patient Experience Team
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Review titled Excellent practice.
Rated 5 stars out of 5
by Jackie - Posted on 09 February 2024
Very happy to have received physio in your department. Lovely practitioner who really took great care to understand my needs after a shoulder fracture. My home treatment plan was very successful and I am pleased with my improvement. Good follow up, great attention to detail and friendly, caring treatment. Thank you.
Visited Orthopaedics on February 2023
Review titled Corbett Hospital
Replied on 19 February 2024
Dear Jackie, Thank you very much for taking the time to share your positive experience at our Physiotherapy department at Corbett Hospital. We are delighted to hear that you were satisfied with the physiotherapy services provided by our department and that our practitioner was able to offer you the care and attention you needed during your recovery from a shoulder fracture. We have passed on your kind words to senior management of the department who will be happy to hear of them. All the best and take care, Patient Experience Team
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Review titled Great experience
Rated 5 stars out of 5
by Beth - Posted on 20 November 2022
I attended the MRI unit (I’m sorry I don’t know the name) on 19/11/22, I was very nervous and anxious and did not think I would be able to go through with the scan. The two doctors there (sorry I don’t know their names) were so lovely and made me feel totally at ease. They went out of their way to make sure I felt completely ok before they left the room, despite being busy! Thank you :-)
Visited Don't know on November 2022
Review titled Corbett Hospital
Replied on 30 November 2022
Thank you for taking the time to tell us about your experience at our hospital and rate our services as 5 stars. It is great to hear that you received excellent care and treatment in the Imaging department. We are thrilled to hear that staff were able to put you at ease during what must have been a difficult time for you. Your kind comments have been shared with the team and senior management who will be pleased to hear of them. All the best and take care. Patient Experience Team
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Review titled Attention to detail
Rated 5 stars out of 5
by Happy Bunny - Posted on 16 October 2022
I received excellent care from a great team. I was very much impressed by their attention to detail. It was very reassuring. Well done to team.
Visited Dermatology on October 2022
Review titled Corbett Hospital
Replied on 20 October 2022
Thank you for the lovely feedback about the service you received from our staff at Corbett Hospital. Your kind comments have been shared with the team who will be thrilled to hear of them. All the best and take care. Patient Experience Team
Provided by Care opinion
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Review titled Super professional
Rated 5 stars out of 5
by Hilary - Posted on 02 September 2022
Visited dermatologist today, she was so helpful, clearly dedicated to being exact, professional and educating the patient on their condition. Felt like I was in very good hands. Thank you .
Visited Dermatology on September 2022
Review titled Corbett Hospital
Replied on 13 September 2022
Thank you for taking the time to tell us about your experience in the Dermatology department. It is wonderful to hear that the dermatologist who attended to you was proffesional, helpful and able to reassure you. Your kind comments have been shared with the dermatologist and senior management who will be pleased to hear of them. All the best and take care. Patient Experience Team
Provided by Care opinion
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Review titled Wheelchairs for outpatients
Rated 2 stars out of 5
by Anonymous - Posted on 03 August 2022
Unfortunately the wheelchairs available for outpatient use have a weight limit of 22 stone which made moving my wife through the hospital particularly difficult.
Visited Diabetic Medicine on July 2022
Review titled Corbett Hospital
Replied on 05 August 2022
Thank you for taking the time to tell us about your experience in the Outpatient Department at Corbett Hospital. Please accept our sincere apologies for the difficulty you and your wife experienced. The Trust is currently trailing new wheelchairs at outpatient centres including bariatric wheelchairs with a higher weight limit. Subject to success of these trials, the trust will then be looking to purchase new wheelchairs across the trust for the suitability and comfort for all patients. If you wish to discuss this further, please contact our Patient, Advice and Liaison Service (PALS) by freephone 0800 073 0510 or email dgft.pals@nhs.net. A member of our team will be happy to assist you with any queries. Kind regards, Patient Experience Team
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Review titled Great service
Rated 4 stars out of 5
by Sue - Posted on 13 June 2022
Had a 9.30 appointment for a blood test today. Was in & out even before my allotted time. Staff very friendly & efficient. Great service!
Visited Don't know on June 2022
Review titled Corbett Hospital
Replied on 17 June 2022
Thank you for taking the time to tell us about your experience in the Phlebotomy Department at our hospital and rate our services as 5 star. It is great to hear that you received excellent service on your visit. We are thrilled to hear that staff were kind and your appointment was efficient. Your kind comments have been shared with the team and senior management who will be pleased to hear of them. All the best and take care. Patient Experience Team
Provided by Care opinion
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Review titled Amazing Staff
Rated 5 stars out of 5
by Gemma Blunt - Posted on 23 May 2022
Today I went for a blood test and fainted 3 times. I want to thank all the staff that looked after I was only with my daughter in pushchair she was moved and distracted by a lovely lady. While I was looked after by one of the nicest ladies I've ever met she put me at ease and made me feel safe. She made sure I didn't leave until I was well enough and even pushed me out to my husband car. I wish I'd had taken her name all I ask is that she is made aware how greatful I am.
Visited Don't know on May 2022
Review titled Corbett Hospital
Replied on 26 May 2022
Thank you for taking the time to tell us about your experience at Corbett Hospital and rating our services as 5 star. It is great to hear that you received excellent care during your visit to the blood test department. We are thrilled to hear that staff were able to put you at ease during what must have been a difficult time for you. Your kind comments have been shared with the team and senior management who will be pleased to hear of them. All the best and take care. Patient Experience Team
Information supplied by The Dudley Group NHS Foundation Trust