Colchester Hospital - Ratings and reviews
Reviews
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Review titled Caring and friendly
Rated 5 stars out of 5
by Michael Barnett - Posted on 27 March 2024
I have recently had to be treated by the urology team at Colchester hospital and can only say what a great team of Doctors & Nurses I couldn’t have had better service or care anywhere . Thank you so much all of you. Having a prostate biopsy was quite daunting but I was totally put at ease and had no issyes
Visited Urology on March 2024
Colchester Hospital has not yet replied.
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Review titled Bad phone system
Rated 3 stars out of 5
by Isabel - Posted on 23 March 2024
This review system does not list the Urgent Treatment Centre so had to select 'Don't know'! Tried calling the phone number on Col hosp website, system asks what department you want, said Urgent Treatment Centre then system offered options of Harwich or Claxton but not Colchester!
Visited Don't know on March 2024
Colchester Hospital has not yet replied.
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Review titled It made such a difference
Rated 5 stars out of 5
by michael reynolds - Posted on 04 April 2024
I attended the out patience dept at 0815 am on 26th march, was received by the nurse who on checking my details, spotted it was my birthday. She then sang "Happy Birthday" to me. Even the consultant wished me a very happy day. One of my most memorable birthdays. Thank you to the team.
Visited Haematology on March 2024
Colchester Hospital has not yet replied.
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Review titled Eye Theatre excellent
Rated 5 stars out of 5
by Ed Sedgwick - Posted on 21 March 2024
Had a procedure at the eye theatre to correct a drooping eyelid the attention I received from start to finish was excellent and could not be faulted. Nice cuppa and biscuits after treatment thanks
Visited Don't know on March 2024
Colchester Hospital has not yet replied.
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Review titled Absolutely wonderful
Rated 5 stars out of 5
by Sue L - Posted on 25 March 2024
I cannot praise the staff enough for all they did to make my husband better. He went to A &E on Thursday the 22nd March and came home the next day. You all do a amazing job and I really can't thank you enough for all you did.
Visited Accident and emergency services on March 2024
Colchester Hospital has not yet replied.
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Review titled Amazing team
Rated 5 stars out of 5
by Laura Addison - Posted on 24 April 2024
I was booked into Lexden Ward for an induction on 27/03. My care from the start was excellent and once our baby was born we couldn’t have asked for a more caring team. All of the staff from reception, to midwives, cleaning and food teams were extremely friendly and helpful. Well done to all of the student midwives who were just as good and to the midwives mentoring them. The delivery suite team supported me through birth and helped the experience be the best it could possibly be. It is by far the hardest thing a woman will go through physically and to have such a supportive team around makes a huge difference. I had to return to the ward a week after birth due to a complication when home, however upon visiting the maternity triage at midnight the team there were caring, reassuring and professional which helped to make a quite scary experience much less worrying. We were readmitted for 2 nights following this and my care was once again second to none. As we had a cluster feeding week old we were fortunately able to have a side room which we were extremely grateful for as it allowed my partner to stay and support me more and alleviated the worry of us keeping the rest of the ward awake when our baby cried in the night. There was a particularly lovely lady working with the food team on this occasion, apologies we did not catch your name but this was a blonde lady who worked the full shift from breakfast until evening. She really looked after us and took time to chat. During this admission our baby had his 5 day check and at this it was noted that he had a tongue tie, the follow up at the tongue tie clinic was just as good and the team there helpful and supportive. Again just this week when we were referred from the UTC to the children’s ward(separate from maternity services) for our babies distress with gas and reflux the nurse and doctors on shift were excellent and looked after us during the process of examination, diagnosis and prescribing some medication to help. Our son is 4 weeks old tomorrow. All in all the last month has been the hardest of our lives but we couldn’t have asked for better care than we have received at Colchester Hospital. Thank you to every one who looked after us throughout the whole process. We’re forever grateful. ☺️
Visited Maternity services on March 2024
Colchester Hospital has not yet replied.
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Review titled Brilliant Practice
Rated 5 stars out of 5
by Barbara Thorpe - Posted on 27 March 2024
This concerned BCC surgery for my husband. The whole team from reception to consultant have been amazing, They made themselves available, went out of their way to help us get the care we needed and were there when the dressings became a bit worrying. We even phoned them for advice when on holiday. They never shirked from their support. A truly caring section of the hospital. Thank you to the whole team.
Visited Plastic surgery on March 2024
Colchester Hospital has not yet replied.
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Review titled Great Service
Rated 5 stars out of 5
by Anonymous - Posted on 28 February 2024
After a mistake of face to face appointment turned into telephone appointment I cant praise service enough and had treatment delivered by courier to my door. Very clear explanation if my condition by lady gynachologist
Visited Gynaecology on February 2024
Colchester Hospital has not yet replied.
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Review titled Terrible experience
by Anonymous - Posted on 31 March 2024
I had the misfortune of being admitted to Brightlingsea ward this year after a day on the Surgical assessment unit. To start with I was not listened to and ignored when I said that I could not sit up or stand and this resulted in collapsing on the unit when I was finally listened to. After seeing a Doctor on the unit that showed less no compassion and could hardly make the effort to speak with me! I was later moved to brightlingsea ward where it has to be said that the nurses were amazing and very kind and could not do enough for patients despite being run off their feet. The next day I was reviewed by the same Dr as the previous day and was not treated any better and was spoken too like I was a five year old. If it was not for the nursing staff on Brightlingsea ward the stay would have been terrible as the doctor had a negative attitude and no empathy for his patients. I was in tears during the consultation with him and was offered no support at all. All in all disappointed with the medical team on the ward!
Visited Don't know on February 2024
Colchester Hospital has not yet replied.
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Review titled Great care
Rated 4 stars out of 5
by Beth - Posted on 12 February 2024
I attended A&E today for my baby girl after being advised to do so by 111, on arrival A&E was rammed and on the door advertising a wait of 5 hours. My little lady was so well cared for. Even though it was clear everyone was incredibly busy, each member of staff we spoke to took time to check thoroughly and to make sure all bases had been covered. I had to ask for assistance before our name was called as I needed medication for my daughter and the nurse I stopped (even though she clearly was rushed off her feet) came straight away, helped me and was so cheerful about it. We were called in after 3 hours (less than we had originally been expecting) and were treated brilliantly, I left with all the medication I needed for my daughter and am incredibly grateful for the service and help we received.
Visited Accident and emergency services on February 2024
Colchester Hospital has not yet replied.