Wormley Medical Centre - Ratings and reviews
Reviews
-
Review titled New Rude Receptionist
Rated 1 star out of 5
by Anonymous - Posted on 13 July 2023
My son went into practce to make a non urgent appt told got to ring at 8am next day, barked at whats it for told her the problem was told by her to go to an A&E or Chase Farm. The old receptionist was rude but this new one seems even worse hopefully she wont last long. Cant see the problem in pre bookinv a non urgent appt. The practice is getting worse by the day
Visited July 2023
Wormley Medical Centre has not yet replied.
-
Review titled Unfriendly
Rated 1 star out of 5
by Anonymous - Posted on 03 May 2022
I called to get an appt for my daughter (11) who is autistic and had a couple of issues. Told to call back next day as now we have to call at 8am to get an appt to get a doctor to call you first. Reluctantly and bemused without explanation of new procedures I called back at 8am continued waiting on the frustrating call holding service which has now been installed and they never had before when they answered phones quickly. I finally got through after 5 minutes and asked to speak to the doctor for my daughter who they could the hopefully seen him or her. I was then told I could only speak to the doctor on the phone about one thing at a time so I asked what do I do about other issue and I was told I have to call back tomorrow at 8 and go through whole process again. Lastly and most concerning the way the surgery receptionists talk to you is rude and unfriendly.
Visited May 2022
Wormley Medical Centre has not yet replied.