Wootton Medical Centre - Ratings and reviews
Reviews
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Review titled cant get rid of you quick enough
Rated 1 star out of 5
by Anonymous - Posted on 16 April 2024
Me and my wife was at Wootton medical center for nearly 30 years and my 2 children 23 and 19 years from birth. We lived 6 minutes from the surgery and have just moved to our new house that is 5 minutes from the surgery. The surgery have given us 30 days to find another surgery as they say we are no longer in their catchment area. We went on the NHS website and Wootton medical center is our nearest surgery. The next nearest one is 20 minutes away with the chance of heavy traffic and in fact have to pass Wootton medical center to get there. When we explained this to the staff at Wootton medical center they had their usual unhelpful attitude. I say this as they are the same with medications required, they would rather let you run out of essential heart medications that be helpful. I would advise avoiding this medical center at all cost as you are seen as disposable to lighten their workload. Thus said when we came to this surgery years ago it was very good and the main Dr was excellent. He unfortunately retired and this is when it went downhill. I for 20 years provided this center with a service agreement as I am a gas engineer and also worked at the homes of many of the staff even this didn't save me from the chop. Be warned.
Visited April 2024
Wootton Medical Centre has not yet replied.
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Review titled Can find no fault.
Rated 5 stars out of 5
by Annette Gregory - Posted on 06 February 2024
Emailed the surgery with my health concerns. Was given an appointment for the next morning with the paramedic. He was wonderful. So though, very approachable. Understandable. Explained everything. Can’t not fault the service I got. Thank you.
Visited February 2024
Review titled Wootton Medical Centre
Replied on 09 February 2024
Dear Patient. Thank you for your kind and appreciated feedback. Your feedback is very important to us and will be shared to our Paramedic and all staff. Kind regards Lisa Marotta Practice Manager
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Review titled Do not recommend
Rated 2 stars out of 5
by Anonymous - Posted on 02 January 2024
I was with my son as he was having high temperature for 3 days in a row . No treatment have been given and had to go to A&E to get antibiotics for him. Very disappointed especially when it is about a child. Someone needs to do something . Bring some doctors that wants to help please.
Visited March 2023
Review titled Wootton Medical Centre
Replied on 03 January 2024
Dear Patient. Thank you for your comment, and I am sorry to hear of your concerns regarding the service from the Practice. Please be assured that we take all patient complaints very seriously. I am very sorry that the service you experienced fell short of the model we strive to deliver to our patients. Please accept our apologies for the distress this has caused. Unfortunately, I am unable to investigate your complaint as you have not provided your details. To help us resolve your concerns, please kindly contact the Practice directly and we will be happy to look into this further. Thank you Lisa Marotta Practice Manager
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Review titled Dedicated, caring GP
Rated 5 stars out of 5
by Anonymous - Posted on 17 August 2022
I had an appointment with a GP I had not met before. She made me feel welcome and relaxed. She focused on the issue I had the appointment for and then made suggestions of ways I could improve my mental health. Her efforts to help me went above and beyond both during and after my appointment with her. What a wonderfully dedicated GP.
Visited August 2022
Wootton Medical Centre has not yet replied.