Wickham Surgery - Ratings and reviews
Reviews
-
Review titled Very helpful
Rated 5 stars out of 5
by MaW - Posted on 11 April 2024
New patient needing repeat medication, receptionist understood issue and resolved immediately, even a message from GP to confirm. Great service
Visited April 2024
Review titled Wickham Surgery
Replied on 15 April 2024
Morning I just wanted to send you a quick note to thank you for taking the time to leave this wonderful feedback. I will ensure I share your comments with the wider team. Once again - Thank you Amy
-
Review titled First class response and action
Rated 5 stars out of 5
by Anne Tyrrell - Posted on 09 January 2024
My husband had two TIA’s within 4 hours. Phoned surgery at 1pm. Seen by GP at 3pm. Referred to Stroke unit at QA . Took him there by 4pm. Seen within 15 mins, and where he also had first class treatment. I am eternally grateful that this very speedy action prevented a more serious stroke.
Visited January 2024
Review titled Wickham Surgery
Replied on 11 January 2024
Morning Mrs Tyrrell Thank you so much for leaving this wonderful feed back and we really appreciate that you have taken the time to do this. I will ensure your comments are shared with the team. Kind regards Amy Operations Manager
-
Review titled Excellent Practice
Rated 5 stars out of 5
by Wendy Ayling - Posted on 09 October 2023
Excellent Practice never had a problem seeing a GP. The Receptionists are very helpful and they listen to you, Very polite and friendly. The GPS And nurses, and physiotherapist who work her are excellent. When you go for an appointment you do not feel rushed, they listen to you and make you feel reassured. Wickham surgery is one of the best practices that I have ever used. All the staff are absolutely dedicated to looking after/And taking care of all their patients. I would like to say you are a credit to the NHS. Thank you so much.
Visited October 2023
Review titled Wickham Surgery
Replied on 11 January 2024
Dear Ms Ayling Many Thanks for leaving such wonderful about the surgery. I will ensure your comments are shared with the team. Once again thank you for taking the time to leave this. Kind regards Amy Operations Manager
-
Review titled Excellent service
Rated 5 stars out of 5
by Susan Anne Lampitt - Posted on 13 January 2023
All staff were very efficent. Doctor was very thorough and reassuring and did exactly as she said she would. In my experience, another example of a great service at Wickham.
Visited January 2023
Review titled Wickham Surgery
Replied on 16 January 2023
Dear Susan I just wanted to take this opportunity to thank you for leaving this very kind feedback. All feedback is greatly appreciated and I will ensure I share your comments with the wider team. Once again Thank you - Kind regards Wickham Surgery
-
Review titled Excelent!!!
Rated 5 stars out of 5
by Jeffrey White - Posted on 02 October 2022
On the 5th September, I phoned Wickham Surgery, as I was concerned by a swollen lower, left leg and a pain just under my left ribs. The duty doctor phoned me back and asked me to come to the Surgery. He considered that the pain under left ribs was muscular and would correct itself. His diagnosis was that I had an infection in my lower, left leg and prescribed a two-week course of the antibiotic, Flucloxacillin. Towards the end of the course, was the long weekend (the Queen's Funeral). My leg had improved but was still swollen, so I thought that it would be prudent to phone the Surgery again. I was asked to come to the Surgery and be re-examined. My temperature was very low, so it was decided that I should be sent to the Royal Hampshire County Hospital. An ambulance was called for me but did not arrive, so one of the doctors said they would drive me to the RHCH A&E, who had been prewarned to expect me. I have always considered the Wickham practice, excellent but that action was beyond all my expectations. By the way, a chest X-ray, whilst in RHCH confirmed the diagnosis of the pain under my left ribs, as being muscular.
Visited September 2022
Review titled Wickham Surgery
Replied on 03 October 2022
Dear Mr White I wanted to take this opportunity to thank you for leaving such wonderful feedback. I will ensure this is shared with the whole team and in particular the GP that transferred you to hospital. Once again a very big thank you for taking the time to leave this. Kind regards Wickham Surgery
-
Review titled Great response
Rated 5 stars out of 5
by Catherine Saville - Posted on 01 September 2022
Big shout out to the paramedic on duty - talked to him last night about my swollen leg , arranged to see me at 9 am , did blood tests , the right obs, phoned me back as soon as they had come back , and arranged medication which I have picked up today and a scan arranged asap . I'm so impressed and thankyou
Visited September 2022
Review titled Wickham Surgery
Replied on 20 September 2022
Dear Patient Thank you for taking the time to leave this great feedback. I will ensure that I pass your comments to the wider team and in particular the paramedic that you dealt with. Once again thanks for taking the time to leave this. Kind regards Wickham Surgery
-
Review titled Fantastic care
Rated 5 stars out of 5
by Anonymous - Posted on 09 August 2022
My wife and daughter have been registered at the surgery for about 3 years now and we are so grateful for the fantastic standard of care we have received. The GPS have been outstanding and we are so lucky to have them on our doorstep! Thank you so much for looking after us to such a high standard.high standards
Visited August 2022
Review titled Wickham Surgery
Replied on 10 August 2022
Dear Patient Thank you for taking to the time to leave this wonderful feedback - it is much appreciated. I will ensure that I share your comments with the whole team. Thanks again Amy Operations Manager