Whiteladies Medical Group
Whiteladies Health Centre, Whatley Road, Clifton, Bristol, Avon, BS8 2PUContact details and opening times
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Reviews
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Review titled excellent care from a great practice
Rated 5 stars out of 5
by TIM DUGGAN - Posted on 22 April 2023
I have been a patient of the whiteladies medical group for over 40 years and was only an occasional visitor until heart problems revealed themselves ,along with other serious medical conditions, this past 6 years or so. Since that time I have been in constant touch with the clinical and admin. teams at the practice on an almost weekly basis. I wish to thank and commend everyone at the practice for the unfailing kind and exemplary treatment I have received and for the constant re-assurance and confidence this has given me. The initial diagnosis and follow up support, I have no doubt, saved my life and has enhanced it going forward. I am extremely grateful to everyone at the practice for their great diligence and the care I have received at a time in my life when it has been really essential for me. It seems to me that the popular media finds it more necessary to criticize the national health service rather than praise it these days, notwithstanding the immense pressures brought about by the corona 19 virus and its aftermath. I can honestly say that whiteladies medical group is a great example of excellence in the nhs, which itself so seldom gets the appreciation it truly and justifiably deserves. Thank you all at wmg and to the nhs in general.
Visited March 2023
Whiteladies Medical Group has not yet replied.
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Review titled Gender affirming, supportive, understanding GP
Rated 5 stars out of 5
by Rowan Lennard - Posted on 17 March 2023
I had a telephone appointment with a GP today to discuss a shared care agreement to access gender affirming hormone treatment under the supervision of a private endocrinologist. The GP I spoke to was extremely supportive, helpful, and was affirming of my gender throughout the appointment. He explained everything clearly and didn't make me feel like I had to justify myself. I was nervous going into this appointment due to negative experiences at other practices, where I felt I was brushed off and not listened to. But today I felt heard, and I feel much more confident to seek out care in future. Thank you.
Visited March 2023
Whiteladies Medical Group has not yet replied.
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Review titled A Very Caring and Professional Practice
Rated 5 stars out of 5
by Anonymous - Posted on 04 April 2023
I moved to Bristol 18 months ago and immediately registered with this practice, as I now live in very close proximity. During moving house I was only able to walk experiencing acute pain. I explained my symptoms to a practice doctor and he correctly diagnosed the cause and prescribed a successful treatment. The nursing staff have given me very caring and professional attention since my arrival. The support staff have also been very pleasant to deal with. I am therefore very happy with my choice of medical practice, and I am confident that I shall continue to receive a consistently good service, despite the changes and uncertainties all medical staff are experiencing caused by various governments.
Visited March 2023
Whiteladies Medical Group has not yet replied.
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Review titled Super friendly Doctor.
Rated 5 stars out of 5
by Anonymous - Posted on 22 February 2023
Saw a Doctor today, after years of having developed a bit of a phobia of Doctors, largely due to not getting on with my previous practice. Todays Doctor was so human, understanding and friendly, it was a huge weight lifted off my shoulders. i do feel already like I may normalise relations with my local practice. Really good indeed.
Visited February 2023
Whiteladies Medical Group has not yet replied.
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Review titled Excellent diagnostic care
Rated 5 stars out of 5
by Richard Annandale - Posted on 24 November 2022
Two very helpful GP appointments discussing symptoms, planning diagnostic care and with a detailed follow up review.
Visited November 2022
Whiteladies Medical Group has not yet replied.
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Review titled bad practice
Rated 1 star out of 5
by Anonymous - Posted on 21 November 2022
Today I tried to call the surgery several times from 8am, in order to get either a face to face or a telephone appointment with a doctor. Not only I was in a long queue every time, but every time at a certain point the line did cut off. When eventually I managed to speak to somebody at 11.45 am, they told me that there were not appointments available that day, which I knew already, but that I had to call again from 8 am the day after....so start this all over again and not chance to talk to anybody after waiting ages! They advice me to talk to a pharmacist...I have a bad skin reaction and I rather see somebody as I may need antibiotics. This is the worst treatment I have received from a doctor surgery. It seems that after Covid 19, they can't cope anymore. Very very bad!
Visited November 2022
Whiteladies Medical Group has not yet replied.
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Review titled Receptionists are kind, friendly and helpful!
Rated 5 stars out of 5
by A. Rowland - Posted on 01 August 2022
Doctors' receptionists tend get a bad press but I've always been super impressed by the attitude of those who work at Whiteladies Medical Centre. This morning I telephoned the practice and got great advice and assistance from the person who answered the telephone. I then accompanied my son to a doctor's appointment and observed the young woman on the front desk. She was unfailingly polite, patient and helpful to everyone who came to the front counter, particularly elderly, sometimes confused patients. It makes such a difference - if only all receptionists were so pleasant. I hope the practice doctors appreciate the receptionists and know just how much better patients feel when staff display a positive attitude.
Visited August 2022
Whiteladies Medical Group has not yet replied.
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Review titled Great Trainee gp
Rated 5 stars out of 5
by Jennifer - Posted on 26 August 2022
I visited the practice at 3pm on 22/8/22 and saw the trainee GP. Unfortunately I can’t remember her name. Just wanted to say thank you for helping me and realising I was very dehydrated due to a bug. She phoned the BRI to let them know I was arriving for fluids. I stayed in overnight after and am now a lot better. Shout out to the doctors and nurses too. Very kind x
Visited August 2022
Whiteladies Medical Group has not yet replied.
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Review titled Best Practice ever
Rated 5 stars out of 5
by monica - Posted on 23 June 2022
I have been with this practice for more than 20years, through children and it has always given the best, caring, responsive service. Today was another example, phoned in, no appointments available but explained my symptoms, doctor phoned me back within 2 hours, prescription provided, emailed to pharmacy downstairs, collected my medicine all within 3 hours. I started the day in pain and anxious, all looked after and resolved within hours..amazing..they're great..
Visited June 2022
Whiteladies Medical Group has not yet replied.
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Review titled Excellent new phone system
Rated 4 stars out of 5
by Sian Flynn - Posted on 02 September 2022
I had to contact the surgery to make an appointment. I was held in a queue but was regularly updated as to my place in the queue and promptly and helpfully answered when I reached the top. One is aware of the pressures in the NHS, but this approach made the waiting much more bearable. Great new innovation.
Visited June 2022
Whiteladies Medical Group has not yet replied.