Watton Place Clinic - Ratings and reviews
Reviews
-
Review titled Poor attention to detail
Rated 2 stars out of 5
by Anonymous - Posted on 10 April 2024
I recently attended surgery with a concern and was quickly told it was nothing to be concerned about. I was told to go away and contact if it got worse (but was told it wouldn't get worse), which it did! I then had to arrange an emergency out of hours appointment to be told I had a bad infection which would require a steroid cream and treatment. I am unhappy, as this isn't the first time I have attended an appointment to be told there is nothing that can be done and in actual fact, there is something that can be done, so why should I suffer? I feel as though I am made to feel like a nuisance or hypochondriac and my concerns are irrational. The appointments are so short and I don't feel like I am given the care required for the conditions I have presented. I am not happy with the service and at this point will be looking at an alternative surgery to register with which is unfortunate. I do not think the service given is adequate and due to this have been forced to emergency appointments and even A&E for something which should have been dealt with in my appointment with a GP.
Visited April 2024
Review titled Watton Place Clinic
Replied on 11 April 2024
Dear Anonymous, We are sorry you are unhappy with the care you have received. Please can you contact the Practice Manager at Watton Place Clinic so that we can carry out an investigation into your complaint.
-
Review titled Excellent practice
Rated 5 stars out of 5
by Janet Cowell - Posted on 24 September 2023
A well organised, caring supportive practice. Every member of staff looks to treat each patient as an individual and gives the highest level of care when they most need it. Thank you
Visited September 2023
Watton Place Clinic has not yet replied.
-
Review titled Great practice
Rated 5 stars out of 5
by Natalie bladon - Posted on 14 October 2022
I have been here numerous times over the last few months, and always have such a great and easy experience, every single person I encounter from reception, nurses, doctors & dispensary are so king and helpful and I feel go out of their way to help! I know there all super busy too but always warm, friendly and helpful
Visited October 2022
Watton Place Clinic has not yet replied.
-
Review titled Exceptional
Rated 5 stars out of 5
by Anonymous - Posted on 11 August 2022
I can not fault this surgery. My family and I have always had such a high level of care. From the receptionists to the dispensery, nurses and doctors , I feel incredibly lucky to have Watton Place Clinic on my doorstep. Everyone is kind , caring and compassionate and I wouldn't want to go anywhere else.
Visited August 2022
Watton Place Clinic has not yet replied.