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Twyford Surgery - Ratings and reviews

Reviews

Displaying 1 to 2 of 2

  1. Review titled Superb Saturday service

    Rated 5 stars out of 5

    by Richard Saunders - Posted on 11 November 2023

    I wasn’t sure what to expect from the out-of-hours Saturday service. However, it was superb. I was greeted very punctually. The doctor introduced himself clearly, and showed that he had already familiarised himself with my history. He took all the time that was needed, and then some more. He covered everything possibly related to my concern, and then some more. He was unhurried, knowledgeable, and very polite. I wasn’t hurried out of the surgery, and never felt that time was an issue. A prescription was issued, and a comprehensive blood test arranged. This was the ideal GP experience.

    Visited November 2023

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    Review titled Twyford Surgery

    Replied on 06 December 2023

    Dear Richard Thank you for your review. We are really pleased with the service our Out-of-hours team provide. They offer appointments weekday evenings, from Stokewood Surgery and Saturdays. We host Saturday clinics every other weekend. The Team who manage and run this service are a great extension to Twyford Surgery. I have passed on your comments. Once again, thank you. Hayley Practice Manager Twyford Surgery

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  2. Review titled Excellent advice

    Rated 5 stars out of 5

    by Anonymous - Posted on 16 January 2023

    There may well be intense pressure on everyone's available time at the moment, but I have found this surgery to provide immediate appointments where necessary and the advice kind, extremely informative and helpful. I now understand the reasons behind my symptoms and can get on with life accordingly. Do disregard reviews that are clearly from those who expect immediate responses in all circumstances. It is not the fault of the practice that there are sicker people that need help first, and resources are not limitless unless you are prepared to pay for them.

    Visited January 2023

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    Review titled Twyford Surgery

    Replied on 24 January 2023

    Thank you for taking the time to share your comments about Twyford Surgery. We appreciate all feedback received.

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