The Unicity Medical Centre - Ratings and reviews
Reviews
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Review titled Great Practice
Rated 5 stars out of 5
by Anonymous - Posted on 13 February 2024
The staff are just brilliant at this practice. So friendly and helpful. The nurse I saw noticed I’d recently visited the walk in centre and asked how I was despite me being there for something else. Great service all round.
Visited February 2024
Review titled The Unicity Medical Centre
Replied on 19 February 2024
Dear Patient, Thank you very much for your feedback. It is great to hear that you found our staff to be brilliant, friendly and helpful. Your comments will be passed onto the team. Kind Regards, Uni-City Medical Centre
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Review titled Lovely staff
Rated 5 stars out of 5
by Anonymous - Posted on 11 January 2024
Amazing team who go above and beyond to help. Clean and modern environment. Very welcoming. thank you for all that you do.
Visited January 2024
Review titled The Unicity Medical Centre
Replied on 16 January 2024
Dear Patient, Thank you for your feedback. Your comments will be passed onto the team. Kind regards, Uni-City Medical Centre
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Review titled My experience
Rated 4 stars out of 5
by Anonymous - Posted on 19 January 2024
The service has been good so far. Appointments started within reasonable timescale. Slightly disappointed by the delay in seeing a doctor face to face but far better than previous practice. Overall happy.
Visited January 2024
Provided by Working Feedback
The Unicity Medical Centre has not yet replied.
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Review titled My experience
Rated 5 stars out of 5
by Anonymous - Posted on 19 January 2024
Doctor was very friendly and helpful. I felt like my problem had been listened to and delt with appropriately.
Visited January 2024
Provided by Working Feedback
The Unicity Medical Centre has not yet replied.
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Review titled My experience
Rated 5 stars out of 5
by Anonymous - Posted on 19 January 2024
From staff to the Doctor especially my last visit with was very good . Very experienced And professional
Visited January 2024
Provided by Working Feedback
The Unicity Medical Centre has not yet replied.
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Review titled My experience
Rated 3 stars out of 5
by Anonymous - Posted on 19 January 2024
I had a very early appointment for a blood test(I have fatigue issues so early mornings are difficult for me) but this was cancelled due to staff illness. Fair enough. However the text was only sent to me within 15 mins of the appointment by which time I was in the car and didn’t hear it arrive. I had looked at my texts when I first got up. If reception had only phoned I would have answered and got cancellation before I went all way through in to surgery.
Visited January 2024
Provided by Working Feedback
Review titled The Unicity Medical Centre
Replied on 24 January 2024
Dear Patient, We are very sorry that this was your experience at Uni-City Medical Centre. When we cancel appointments due to events such as staff sickness we do need to let the patients, that it effects, know as soon as possible and text message is usually the most efficient way to achieve this. If you would like to discuss this further then please contact us directly. Many thanks, Uni-City Medical Centre
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Review titled My experience
Rated 5 stars out of 5
by Anonymous - Posted on 19 January 2024
Call was made during time window given, was given plenty of time to give my own views & to listen to advice of the health professional
Visited January 2024
Provided by Working Feedback
The Unicity Medical Centre has not yet replied.
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Review titled My experience
Rated 5 stars out of 5
by Martin - Posted on 15 January 2024
The receptionist was very polite Said she would put my request through It was all sorted within 30 minutes Excellent service
Visited January 2024
Provided by Working Feedback
Review titled The Unicity Medical Centre
Replied on 16 January 2024
Dear Martin, Thank you for your feedback. It is great to hear that we provided you with an excellent service. Your comments will be passed onto the team. Kind regards, Uni-City Medical Centre
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Review titled My experience
Rated 3 stars out of 5
by Anonymous - Posted on 20 October 2023
Saw a physicians associate, who it felt like wasn’t listening to me, was rushing to get through the appointment and hadn’t read my medical history or what medications I was taking. Was told I needed a blood test but not what to do about it. Very disappointed in how I was spoken to. Then called up reception and spoke to a receptionist about the blood test, she was so lovely, honestly could not praise her enough. Happy to book it for my and inform me all the dates and happy to wait whilst I checked my calendar.
Visited October 2023
Provided by Working Feedback
The Unicity Medical Centre has not yet replied.
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Review titled My experience
Rated 4 stars out of 5
by Anonymous - Posted on 15 October 2023
Easy to book an appointment and almost always on the day or within a few days. Staff are friendly too and make the experience easy.
Visited October 2023
Provided by Working Feedback
Review titled The Unicity Medical Centre
Replied on 23 October 2023
Dear Patient, Thank you very much for your lovely feedback. It is great to hear that we have provided you with a good service. Your feedback will be passed onto the staff. Sam, Digital and Transformation Support Officer
Provided by Working Feedback