The Pendle Medical Partnership - Ratings and reviews
Reviews
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Review titled Reception
Rated 3 stars out of 5
by Anonymous - Posted on 12 December 2023
Phoned up the surgery to confirm an appointment (date, time etc) because I had not received a text. The receptionist was extremely rude and said that I should have received a text regarding the appointment and I tried to tell her that I hadn’t received said text she said for the second time that “I should’ve received a text” and I told her I definitely hadn’t received said text and I then told her I hadn’t phoned up to argue with her and explained extremely politely could she just tell me the date and time of appointment. At this point she abruptly told me the date and time so fast I didn’t even have time to write it down and then she just hung up the phone without so much as a goodbye. She was so rude… !!
Visited December 2023
The Pendle Medical Partnership has not yet replied.
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Review titled Long wait phone website terrible
Rated 1 star out of 5
by Anonymous - Posted on 15 June 2023
Trying to find the e consult for requires a massive amount of reading and searching, to find out not for urgent care desipte saying fastest way to access clinisions on the phone. All points to "why don't you leave us alone and go to A and E". Wast of time and tax.
Visited June 2023
The Pendle Medical Partnership has not yet replied.
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Review titled Doing a good job in difficult times
Rated 5 stars out of 5
by Dan Robertson - Posted on 18 May 2023
All GP practices are under massive strain at present and Earby surgery is no different. Thankfully I haven’t needed to see anyone for a while until recently, whenever I have called, despite the wait (same everywhere) on the phone I always get sorted and both receptionists and GP’s always been really helpful. I’ve used the new extended access service and have been really impressed. Currently on hold now and started as number 1 in the queue straight away at 1130 in the morning ☺️
Visited May 2023
The Pendle Medical Partnership has not yet replied.
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Review titled None existent service
Rated 1 star out of 5
by Anonymous - Posted on 06 January 2023
Cannot ever get an appointment, routine appointments cancelled on day. 40 minutes in queue for receptionist to either hang up or pretend she can't hear. Appalling service being experienced by all residents in Earby.
Visited November 2022
The Pendle Medical Partnership has not yet replied.