The Peartree Practice
Sullivan Road, Sholing, Southampton, SO19 0HSContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Disappointed
Rated 2 stars out of 5
by Jo Gregs - Posted on 06 June 2024
After seeing an emergency doctor on bank holiday Monday and being given antibiotics for a kidney infection, i was advised by the Dr that if i didnt feel better within a couple of days to contact surgery . Urine sample came back i was on correct antibiotics. By Thurdays still feeling unwell with fever so did an e consult……. What a waste of time, fobbed off and told to just finish the course and wait and see. Sunday evening i went to A & E with pain and found to have 2 kidney stones blocking my urethras backing up urine in my kidney and causing infection, i was admitted given IV fluids and antibiotics. Every person I told that i contacted surgery after 4 days on correct antibiotics all said the same thing, you should have been seen ……… good job i went to hospital….. this surgery its impossible to see or speak to a doctor. I now have a swollen kidney and waiting more treatment………. I have no faith in this surgery now
Visited June 2024
Review titled The Peartree Practice
Replied on 06 June 2024
Thank you for your review. Please email the surgery at soccg.peartreepractice@nhs.net so we can look into your concerns further. Thank you
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Review titled Worst admin staff member " T o n I "
Rated 1 star out of 5
by Anonymous - Posted on 10 May 2024
There is a member of staff in charge of the reception at this practice that is so unbelievably rude & uncaring it makes you feel like someone is on a wind up. My experience was so bad, That instead of spending money on having the operation done privately, like I was told when I politely asked the lady how long does the process roughly take, I'm spending the money on a solicitor & taking up the case with the British medical Council.
Visited May 2024
Review titled The Peartree Practice
Replied on 10 May 2024
Thank you for your review. Please email the surgery at soccg.peartreepractice@nhs.net so we can look into your concerns further. Thank you
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Review titled Great Practice
Rated 5 stars out of 5
by Anonymous - Posted on 06 March 2024
My phone call was answered promptly and politely and the practitioner nurse I saw, was on time and extremely helpful
Visited March 2024
The Peartree Practice has not yet replied.
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Review titled Happy and Helpful
Rated 5 stars out of 5
by Leon Aquilina - Posted on 08 March 2024
Greeted with a lovely smile on reception and thoroughly checked and helped with my issue. Thank you *****
Visited March 2024
Review titled The Peartree Practice
Replied on 10 May 2024
Thank you for your review. It is great to hear positive feedback from patients. Peartree Practice :-)
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Review titled Great GPs Awful Admin
Rated 1 star out of 5
by Samantha Hurst - Posted on 03 October 2023
GPs are great but some of the admin department can't do their job and want to charge for proof of medical conditions.
Visited October 2023
Review titled The Peartree Practice
Replied on 10 May 2024
Thank you for your review. Sorry to see you are unhappy, please email soccg.peartreepractice@nhs.net so we can investigate your concerns further. Thanks
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Review titled Caring and attentive practice
Rated 5 stars out of 5
by Josh - Posted on 16 August 2023
Following on from issues I’ve had at home I have been hugely lucky to have fallen under the care of the doctor that I have. I did the online consultation which got me a phone call a few days later, we quickly organised blood tests and have since had a follow up appointment. I have been advised lifestyle changes, been referred to specialist therapy and have a prescription ordered for me. I am fully aware of the stresses people can be under in healthcare so it meant a lot to me to be able to speak to a professional for a good time and I am starting to feel confident I’m doing the right thing to get back on track!
Visited August 2023
Review titled The Peartree Practice
Replied on 10 May 2024
Thank you for your review. It is great to hear positive feedback from patients. Peartree Practice :-)
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Review titled Econsult obsessed
Rated 2 stars out of 5
by Anonymous - Posted on 29 August 2023
I m so fed up been with this surgery for 30 yrs and now it’s impossible to see a doctor, i ve just submitted my 4th e consult in about 2 weeks it’s ridiculous, heavy bleeding but continuously fobbed off, i m at my wits end but no one at this surgery seems to want to help no wonder peoole are turning ho in a & e
Visited August 2023
Review titled The Peartree Practice
Replied on 10 May 2024
Thank you for your review. Sorry to see you are unhappy, please email soccg.peartreepractice@nhs.net so we can investigate your concerns further. Thanks
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Review titled Fantastic Practice
Rated 5 stars out of 5
by Natalie Elmore - Posted on 28 June 2023
This doctor surgery is excellent. The service my children and I received has been 5 star. This morning I did an econsultant for my 10 year old. 5-10 minutes later I received a text to say book an appointment. I phoned up and was booked in for this afternoon. The nurse we saw was really really lovely. She went above and beyond to help my daughter who’s been suffering with tummy pain. Also when ever I ring and ask to speak to the diabetic nurse, I get told she will ring you back some point today, an hour later she’s ringing. I can’t fault this surgery one bit. Keep on being excellent because we really appreciate your service.
Visited June 2023
Review titled The Peartree Practice
Replied on 10 May 2024
Thank you for your review. It is great to hear positive feedback from patients. Peartree Practice :-)
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Review titled Great Improvemnts
Rated 5 stars out of 5
by Anonymous - Posted on 14 June 2023
We have been with the is Practice for a long time - we have seen many changes - Recently these changes have been very positive - We cannot fault every member of staff that we come into contact with - Thank You to you all
Visited June 2023
Review titled The Peartree Practice
Replied on 10 May 2024
Thank you for your review. It is great to hear positive feedback from patients. Peartree Practice :-)
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Review titled Great Service
Rated 5 stars out of 5
by Anonymous - Posted on 27 March 2023
Both the staff member I spoke to on the 'phone and the nurse who visited my elderly mother were very professional, helpful, friendly and kind. Telephone was answered within a short period of time. Nurse attended within an hour of my initial call. Great service. Well done Peartree Practice. Thank you.
Visited March 2023
Review titled The Peartree Practice
Replied on 10 May 2024
Thank you for your review. It is great to hear positive feedback from patients. Peartree Practice :-)