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The Good Practice - Ratings and reviews

Reviews

Displaying 1 to 10 of 15

  1. Review titled Great practice, excellent health care links

    Rated 5 stars out of 5

    by Anonymous - Posted on 01 December 2023

    Following recurring shoulder pain, left over from old injuries, an appointment at the surgery and a referral were swiftly organised. The surgery’s link up with ‘Healthshare’ is very efficient it made contact very swiftly. After seeing a consultant on Sunday an X-ray referral arrived by post on Wednesday for a ‘Walk-in’ X-ray at Chelsea & Westminster. I attended on Friday and was in & out in under half an hour. Very impressed.

    Visited November 2023

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  2. Review titled Excellent practice

    Rated 5 stars out of 5

    by Christian Dewar-Durie - Posted on 30 October 2023

    Very good care and service from doctors, nurses and front desk. Easy access to booking appointments. Referrals have worked very swiftly. Surgery keeps patients informed of general health aspects and hosts voluntary events for physical and mental well-being.

    Visited October 2023

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  3. Review titled Above and beyond

    Rated 5 stars out of 5

    by Geraldine Constable - Posted on 03 August 2023

    The doctor at King Edward Street practice in Oxford went above and beyond to sort the appropriate pain medication for me. Even going so far as ringing around pharmacies to ensure that I would be able to collect asap given the level of pain I was experiencing. She took time to go through my condition and pain options. She has even booked in a follow up telephone call for later this week to assess progress. I am continually impressed by level of care offered by this practice. They really excel at care and compassion for patients as well offering high quality professionalism in service delivery. They are a model of good practice.

    Visited August 2023

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  4. Review titled Great practice

    Rated 5 stars out of 5

    by garreth evans - Posted on 29 June 2023

    Walford Mill practice in Dorset is superb. The best part is that they are very well organised from the care navigators to the nurses and of course the Doctors. They should be pilot for how all practises should be run.

    Visited June 2023

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  5. Review titled Excellent doctors and good support team

    Rated 5 stars out of 5

    by Raymond Williams - Posted on 14 March 2023

    Spoke with doctor this morning and she promptly addressed all my concerns. Have been using the practice for nearly 50 years and always found them helpful. Clearly they and the NHS as a whole are under great pressure but practices like Cornerways are the keystone of the Service and must be respected and supported by the Government.

    Visited March 2023

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  6. Review titled Great service from Park Green Macc

    Rated 5 stars out of 5

    by Akbar - Posted on 28 February 2023

    I rang up the surgery to check if I needed to talk to anyone about needing a repeat blood test. I had already booked a telephone appointment for this purpose two weeks ahead just in case I was required to talk to a GP prior to having repeat tests. The very helpful and attentive receptionist checked with someone and immediately arranged a telephone consult for that very afternoon. The GP listened well and arranged for me to have the tests the next day. The Blood testing centre staff were excellent. The GP texted me with reassurance about my blood test results on the same afternoon as I had had the test. I was very impressed with this. I had the same sort of positive experience with the receptionists and the GP about five months ago. Well done and thank you to everyone at the surgery.

    Visited February 2023

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  7. Review titled poor reception

    Rated 2 stars out of 5

    by Anonymous - Posted on 31 January 2023

    on phoning and speaking very clearly to the reception ref that i had the need for argent advice ref tablets given for my heart condition after a 24 hours in hospital these were making me very unwell after taken them is was simple answer i to tell the Doctor to give you a call tomorrow , had very little idea what i was talking about or the series of my condition lack of training, would be better to go back to the hospital for help its i do find that the some Doctors there are very good that's if you can get past the desk

    Visited January 2023

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  8. Review titled Fails the patient

    Rated 1 star out of 5

    by Anonymous - Posted on 07 February 2023

    Why can’t the Drs read a bit of background into patient prior to appointment to prevent them giving incorrect advice. This is happening again and again. When you call back to rectify it you are blocked from further appointments by difficult reception staff. Scary .

    Visited January 2023

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  9. Review titled Excellent Service.

    Rated 5 stars out of 5

    by Anonymous - Posted on 11 November 2022

    Excellent service on Friday evening (4/11/22) after I had discovered that I had run out of my repeat medication, and faced the prospect of an uncomfortable weekend as a result. I thought that it would be too late to rectify the situation, but telephoned Northolme Surgery in any event. The extremely helpful person at the surgery took my details, checked the medication, liaised with the relevant pharmacist, and had everything ready for collection the same evening. She achieved all this quietly, quickly and with good humour, and I am grateful for her attentive intervention.

    Visited November 2022

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  10. Review titled Friendly and helpful receptionists

    Rated 5 stars out of 5

    by Lynn Williams - Posted on 09 November 2022

    All the staff who answer the phone, whether it be at a very busy time early morning or later in the day, are very friendly and helpful. They do their very best to get you to see the person you would like to see. If that can’t be done they offer alternatives and in particular they do let you have face to face if that’s what you request.

    Visited November 2022

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