Stirchley Medical Practice - Ratings and reviews
Reviews
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Review titled Poor level of care
Rated 1 star out of 5
by Emily - Posted on 10 February 2023
I have had recurring back pain since March 2022. It got so bad I had sciatic pain all down my right leg I could barely walk. I called the surgery multiple times and spoke to the same Dr, they advised me it was “tight back muscles” and to try getting a massage. I wasn’t happy with this response so paid to see a Chiropractor who suggested I need a mri. They wrote a letter to stirchley medical advising of why they thought this would benefit me. I did get referred for an mri eventually, whilst waiting the pain was so bad it was unbearable. I was put in cocodamol and naproxen and have been on them since August ( which I have now been advised is dangerous to be taking for so long) I then called and spoke to the same Dr at stirchley complaining about the pain and their response was “what do you want me to do about it” and that the mri could take months. Fast forward to today and I am currently under a consultant at rjah orthopaedic hospital awaiting a date for spinal surgery. I have a very large prolapsed disc and am at high risk of cauda equina syndrome which could potentially leave me paralysed. I feel like I was not taken seriously at all, I was neglected and if it wasn’t for the chiropractor sending that letter I probably wouldn’t of been sent for the mri. I’m glad I don’t have to deal with them anymore now I’m under a consultant at the rjah.
Visited January 2023
Stirchley Medical Practice has not yet replied.
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Review titled Amazing service
Rated 5 stars out of 5
by Sue Briscoe - Posted on 13 October 2022
I cannot praise this surgery enough, from receptionists to Dr's and nurses. Everyone one is kind, caring and professional.They do their best put you at ease and explain everything carefully. Thank you all for providing such a good service.
Visited October 2022
Stirchley Medical Practice has not yet replied.
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Review titled Friendly
Rated 4 stars out of 5
by Anonymous - Posted on 08 July 2022
Very good rapport with my daughter. Made her feel comfortable and able to talk. He explained what he was doing, and why. For example check pulse, temperature and breathing.
Visited July 2022
Stirchley Medical Practice has not yet replied.
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Review titled Understanding staff
Rated 5 stars out of 5
by Anonymous - Posted on 12 July 2022
The lady who responded to my call was very kind and made me feel reassured that the reason I was calling would be dealt with. As this was a mental health matter I feel that the first person anyone speaks to is of paramount importance and gives the caller confidence to speak out. I got all of this and more. Thank you Stirchley Medical Practice. Kind regards.
Visited July 2022
Stirchley Medical Practice has not yet replied.
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Review titled Even attempting to get ahold of the receptionist is hard
Rated 1 star out of 5
by Anonymous - Posted on 25 June 2022
I’ve actually had to leave my big health concerns and problems with my mental health as when you call you can’t even get through to be on hold as it’s at max capacity, then after calling repeatedly like over a hundred times you end up then waiting in the hold que for a further hour. I understand it’s busy but it’s so difficult to get ahold of anyone
Visited June 2022
Stirchley Medical Practice has not yet replied.
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Review titled Medical summary
Rated 1 star out of 5
by Marius marin - Posted on 23 June 2022
28 days to wait for a medical summary is ridiculous, I made request for medical summary and the re receptionist told me to com after one week, that was last week, today I received the same answer and the staff was very rude, that is jus ridiculous.
Visited June 2022
Stirchley Medical Practice has not yet replied.
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Review titled Summary records for last 3 mouths
Rated 1 star out of 5
by Anonymous - Posted on 23 June 2022
I made a request and, and ansewer was to wait minimum 28 days. That is ridiculous, I need that for my job I can’t work 28 days from now because, they don’t want.
Visited June 2022
Stirchley Medical Practice has not yet replied.