Staunton & Corse Surgery - Ratings and reviews
Reviews
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Review titled Excellent Assistance
Rated 5 stars out of 5
by Anonymous - Posted on 10 September 2023
At 3.00 pm on a Friday afternoon I didn’t expect to get a Drs appointment, but couldn’t face going to A&E with a pain that I was sure would be nothing of concern. The receptionist booked me in within half an hour, the Dr advised hospital and referred me to the correct area. The hospital was expecting me and ascertained I had indeed had a heart attack! Everything was efficient and smooth and - despite the news headlines - the NHS was wonderful! Thank you Staunton & Corse Surgery staff.
Visited September 2023
Review titled Staunton & Corse Surgery
Replied on 11 September 2023
Thank you for taking the time to leave positive feedback for the surgery, especially after your heart attack. We hope that you are recovering well and will share your feedback to the practice staff. Kind Regards, Louise Tweney, Practice Manager
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Review titled Not great but could be worse
Rated 3 stars out of 5
by Anonymous - Posted on 03 January 2023
Every interaction with the surgery is mixed. Some admin staff are helpful, others need the sack with their bad attitude. The same with the doctors. Some of the newer additions are atrocious and really don’t seem to know what they are doing. The pharmacy staff are nice; although they have made a few mistakes recently, I have found them to be generally good and accommodating. Given the general lack of care and availability of doctors, and admin staff attitude I would give the , this surgery 2.5 for doctors 2 for admin (particularly receptionist/s) 4 for practice nurses.
Visited December 2022
Review titled Staunton & Corse Surgery
Replied on 06 July 2023
Apologies for the long delay in responding, I am new in post from June 2023. I would be happy to discuss the issues you have mentioned in your review. Please contact me, Louise Tweney, Practice Manager at Staunton & Corse Surgery, Corse. Gloucester. 01452 840228
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Review titled Professional and friendly service
Rated 5 stars out of 5
by E. Blanco - Posted on 20 May 2022
I am hugely grateful for everyone at Staunton and Corse surgery, the support from the doctors for two long term conditions has been excellent, and I am very relieved with how that has continued through Covid. I have monthly blood tests and the nurse who looks after me for those tests could not be better, not only is she highly professional and a very good phlebotomist (especially with my tricky veins!), but she is always friendly and cheerful and is a huge asset to the surgery.
Visited May 2022
Review titled Staunton & Corse Surgery
Replied on 30 May 2022
Thank you for taking the time to leave your review. We are always delighted to hear such positive feedback which will of course be shared with the wider practice team. Many thanks, Sarah Bryant - Practice Manager